Nutrition assistant 12 hour weekends

Mass General Brigham•Boston, MA
•$19 - $26•Onsite

About The Position

Under the supervision of the Registered Dietitian and Clinical Nutrition Manager, the Cafeteria Worker/Nutrition Assistant provides patient-focused nutrition services and meal support. The role assists patients with menu selections, ensures compliance with prescribed diets, supports meal service operations, and delivers customer service. The position works collaboratively with clinical and food service teams to help ensure patients receive safe, accurate, personalized nutritional care while maintaining hospital and departmental standards. Patient contact is required. The schedule is Saturday and Sunday, 7:00 AM–1:30 PM, for 12 scheduled hours per week. The position is onsite at 1153 Centre Street and is classified as regular employment.

Requirements

  • Strong customer service and patient-focused mindset.
  • Excellent communication and interpersonal skills.
  • Ability to read, write, and speak English clearly.
  • Basic computer skills and ability to use hospital systems and software.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to operate effectively in a food service setting.
  • Ability to push food carts and transport meal trays safely throughout the facility.
  • Strong attention to detail and ability to follow dietary guidelines and meal service procedures.
  • Commitment to upholding I C.A.R.E. standards, hospital policies, and departmental procedures.

Nice To Haves

  • High school diploma or GED; relevant experience may be considered in lieu of formal education.
  • Previous healthcare, hospital, or patient-contact experience.
  • Customer service experience, including telephone communication.
  • Prior food service, cafeteria, hospitality, or nutrition services experience.

Responsibilities

  • Assist patients with menu selections that meet dietary restrictions and nutritional requirements.
  • Adjust meal selections according to physician, dietitian, and nursing instructions.
  • Ensure patients receive meals and nourishment as ordered, and notify nursing staff of concerns.
  • Answer telephone calls and respond promptly and professionally to patient and departmental requests.
  • Follow department procedures for ordering nutritional supplements and enteral nutrition products.
  • Support meal tray assembly, delivery, setup, and retrieval.
  • Complete regular and therapeutic diet menus in accordance with established standards of care.
  • Assist tray line staff and supervisors as needed to maintain efficient meal service operations.
  • Monitor and document patient meal intake and calorie counts as assigned.
  • Conduct meal rounds and tray assessments to support patient satisfaction and quality care.
  • Address patient concerns and service issues in a timely and professional manner.
  • Communicate with clinical and production teams about patient needs, special requests, and diet-related issues.
  • Attend department meetings, training sessions, and required in-services.
  • Maintain compliance with hospital, department, food safety, and customer service standards.

Benefits

  • Competitive base pay.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs designed to celebrate contributions and support professional growth.
  • Comprehensive benefits package; details are provided by the Talent Acquisition team.
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