Nutrition Assistant 2
About The Position
The Nutrition Assistant helps deliver high-quality, safe, and efficient food services to patients and staff. Duties include preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness and food safety, and interacting with patients about dietary needs. The role requires attention to detail, food safety knowledge, and customer service to support a positive dining experience. The Nutrition Assistant prepares and serves food according to menus and dietary requirements, knows recipe ingredients to answer food-allergy questions, and follows healthcare foodservice standards and procedures. This includes monitoring food temperatures, preventing cross-contamination, meeting hygiene requirements, labeling food correctly, and storing food, equipment, and machinery according to regulations and facility guidelines. The role also supports proper portions and appealing presentation, follows organizational standards for patient and customer experience, and provides service recovery while escalating issues to leadership as needed. Depending on assignment, responsibilities may include following therapeutic diet and allergy guidelines; using production tools or electronic meal tallies; explaining basic therapeutic diets and menus; escalating clinical nutrition questions; gathering and sharing patient food preferences; using diet-office software and electronic health records to access diet orders and nutritional reports; and cleaning equipment and work areas.
Requirements
- One year of foodservice experience.
- High school graduate in General Studies, a High School GED in General Studies, or an equivalent combination of education and experience.
Responsibilities
- Prepare and serve food according to menus and dietary requirements, using required kitchen utensils and equipment.
- Know recipe ingredients to respond to food allergy questions or requests.
- Monitor and maintain food temperatures during cooking, holding, and storage; prevent cross-contamination and follow personal hygiene requirements.
- Label food products correctly and store food, equipment, and machinery according to regulations and facility guidelines.
- Follow organizational standards and guidelines for a high-quality patient and customer experience.
- Ensure proper meal portions and an aesthetically pleasing presentation.
- Provide service recovery and escalate issues to leadership as needed.
- Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, when assigned.
- Use production tools or electronic meal tallies and differentials for food preparation, when assigned.
- Explain basic therapeutic diet orders and menus and respond to patient and family questions, when assigned.
- Escalate additional patient nutrition questions or needs to appropriate clinical support team members, when assigned.
- Collect patient food preferences, ensure compliance with prescribed diet orders, and share preferences with the kitchen for menu planning in a timely manner, when assigned.
- Operate electronic diet-office software and tools according to established procedures and protocols, when assigned.
- Navigate electronic health records to access patient diet orders and nutritional reports, when assigned.
- Clean equipment and work areas, including the tray line, equipment, coolers, and office area, and empty trash cans, when assigned.
- Prepare and deliver meal trays and assist with food preparation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
