Nursing Unit Clerk (NUC) - Adult Short Stay (LL JCP) 100%25 Day Shifts - no weekends, no holidays

University of Iowa•Iowa City, IA

6d•Onsite

About The Position

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk for the Lower Level Short Stay Unit (LL JCP), part of the Medical Surgical Services Division. The unit has 30 private rooms and cares for medical and surgical patients admitted for observation or recovery, typically for 24–48 hours. The clerk supports communication and coordination among patients, visitors, and health care professionals, maintains records and census information, assists with patient charges and scheduling, and helps ensure the unit has necessary supplies. The position is located on the University Campus in Iowa City, Iowa, and is a regular salaried position scheduled for 40 hours per week, Monday through Friday, 6:00 a.m. to 2:30 p.m., with no weekends or holidays.

Requirements

High school graduation.
Meet one of the following experience or education combinations: clerical experience, health care experience, and/or post-high-school education totaling one year; or clerical and/or health care experience totaling two years.
Submit a resume.
Successful candidates must self-disclose conviction history and undergo a criminal background check and credential and education verification.
The position is not eligible for University sponsorship for employment authorization.

Nice To Haves

Six months of clerical experience.
Public contact or customer service experience.
Knowledge of medical terminology.
Proficiency in Microsoft Word and Microsoft Excel.
Excellent communication skills.

Responsibilities

Communicate and interact effectively with patients, visitors, and health care professionals while maintaining positive, cooperative relationships.
Use and maintain electronic communication systems for communication among health care team members and patients or families, including text pagers, locator badges, and wireless phones.
Provide information and directions to health care personnel and visitors; answer telephone calls, take and deliver messages, and help update unit whiteboards at least daily as appropriate.
Help answer call lights, maintain the call-light system, and relay information promptly to appropriate team members.
Navigate web-based resources and use online clinical and business applications; perform computer functions within the scope of the role and unit.
Maintain accurate census information, including timely ADT entry into IDX, Premise bed-board activities, correct accommodation charges, and census reconciliation.
Process patient charges, including batching charges in a timely manner as appropriate.
Notify appropriate health care professionals of patient admissions and prepare required forms with patient identification information.
Complete and maintain hospital and nursing records.
Use appropriate medical terminology and symbols in verbal, written, and electronic communication.
Assist health care providers with scheduling patient tests and appointments.
Follow institutional standard precautions for infection control.
Assist staff during emergencies and with other patient care and services as directed.
Maintain a cost-effective process for ordering, obtaining, and storing supplies that meets unit needs.
Participate in unit staff meetings and in-services.
Perform other projects or tasks as assigned.