Nursing Unit Clerk (NUC) - Adult Short Stay (LL JCP) 100% Day Shifts - no weekends, no holidays

UIOWA•Iowa City, IA

5d•Onsite

About The Position

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk for the Lower Level Short Stay Unit (LL JCP), part of the Medical Surgical Services Division. The unit has 30 private patient rooms and cares for medical and surgical patients under observation or recovery-level care, typically for an estimated 24–48 hours. The role supports teamwork and the delivery of high-quality, compassionate care, helping patients receive the care and education needed for a safe transition home. The clerk communicates with patients, visitors, and health care professionals; supports team communications and unit operations; maintains patient census and records; processes charges; assists with scheduling; and helps ensure supplies and unit resources are available. The position is located on the University Campus in Iowa City, Iowa, and is scheduled for day shifts Monday through Friday, 6:00 a.m. to 2:30 p.m., with no weekends or holidays.

Requirements

High school graduation and either a combination of clerical experience, health care experience, and/or post-high-school education totaling one year, or a combination of clerical experience and/or health care experience totaling two years.
Submit a resume.
Successful candidates must self-disclose conviction history and undergo a criminal background check and credential and education verification.
The position is not eligible for University sponsorship for employment authorization.

Nice To Haves

Six months of clerical experience.
Public contact or customer service experience.
Knowledge of medical terminology.
Proficiency in MS Word and MS Excel.
Excellent communication skills.

Responsibilities

Communicate and interact effectively with patients, visitors, and health care professionals, maintaining positive and cooperative relationships.
Use and maintain electronic communication systems, including text pagers, locator badges, and wireless phones, to support communication among care team members and patients or families.
Provide information and directions to health care personnel and visitors; answer telephones, take and deliver messages, and help keep whiteboards updated daily as appropriate.
Help answer call lights, maintain the call-light system, and relay information promptly to appropriate team members.
Navigate web-based resources and use online clinical and business applications; perform computer functions within the unit-defined scope of the role.
Maintain accurate census information, including timely ADT entry into IDX, Premise bed-board activities, correct accommodation-level charges, and census reconciliation.
Process patient charges, including batching charges in a timely manner as appropriate.
Notify appropriate health care professionals of patient admissions and prepare required forms with patient identification information.
Complete and maintain hospital and nursing records.
Use appropriate medical terminology and symbols in verbal, written, and electronic communications.
Assist health care providers with scheduling patient tests and appointments.
Follow institutional standard precautions for infection control.
Assist staff during emergencies and with other patient care and services as directed.
Maintain a cost-effective process for ordering, obtaining, and storing supplies that meets unit needs.
Participate in unit staff meetings and in-services.
Perform other assigned projects or tasks.