Nursing Support Assistant

Sevita•Springfield, IL

About The Position

The Nursing Support Assistant performs a variety of tasks supporting the daily operations of the nursing department and administrative team. The role assists with patient scheduling and appointment coordination, nursing-station communications, medical records and charts, documentation, supply management, and patient-care needs. The assistant may support medication passes after completing medication training and helps prepare documentation for admissions and medical meetings. The position requires maintaining patient confidentiality and treating all persons with respect.

Requirements

High school diploma or equivalent.
Ability to work weekends, holidays, and overtime as needed.
Strong communication skills and exceptional attention to detail.
Reliable, responsible, and caring nature.
Current driver's license, car registration, and auto insurance if driving on behalf of the company or providing transportation to individuals receiving services.
Complete other training required by the state, such as CPR, First Aid, Behavioral Intervention Techniques, and QMRP/QIDP designation; obtain licensure as required by the state.

Nice To Haves

Experience with Windows-based computer systems.
Spanish-speaking ability.

Responsibilities

Assist with setting up and scheduling patient appointments, updating appointment calendars and patient schedules, and entering nursing activities into patient schedules.
Keep portable files up to date.
Answer the nursing-station phone and receive and transcribe phone messages.
Notify family members of new orders, appointments, and related information.
Set up and break down medical charts at admission and discharge, file forms, and help maintain chart order.
Assist with taking and documenting vital signs.
Schedule diagnostic testing for laboratory work and imaging.
Handle medical-record requests and request records from other facilities.
Reorder patient prescriptions and pick up medications when needed.
Assist nursing staff with patient-care needs, including responding to call bells.
Assist with therapeutic-pass forms for weekend passes.
Update daily report forms and medical-meeting forms.
Keep nursing stations organized, maintain inventory, and order nursing supplies and equipment.
Assist with completion of 1:1 charge sheets; copy forms, fax information, and communicate information to the charge nurse and Director of Nursing.
Assist the Administration Team as directed by the Administrator/PD.
Review or prepare admission packets and check them for completeness.
Prepare for medical meetings by gathering paperwork for the Medical Director, including vital signs, medication lists, laboratory work, and other paperwork requiring signature.
Assist nurses with medication passes after completing medication training.
Maintain patient confidentiality and treat all persons with respect.