Nursing Supervisor - Medical Surgical/Telemetry

Conifer Health Solutions•Sunnyvale, TX

21h•Onsite

About The Position

Baylor Scott & White Medical Center – Sunnyvale is seeking a Medical-Surgical/Telemetry Nursing Supervisor to provide leadership to front-line staff in collaboration with the Nursing Manager or Nursing Director. The supervisor serves as a communication link between nursing employees and managers, helps oversee new-team-member orientation with Clinical Educators, and evaluates clinical practice with a focus on quality and performance improvement. The role combines team leadership and day-to-day unit operations with clinical nursing responsibilities, including direct care and charge nurse duties. The supervisor develops and supports assigned team members through coaching, feedback, performance reviews, mentoring, recognition, and developmental opportunities. They coordinate staffing and schedules, monitor team performance and attendance, maintain physician relations, and ensure that staff deliver safe, effective, evidence-based, patient-centered care. The role also supports patient and family education, advocates for patients and staff, and collaborates with the healthcare team to develop and adjust plans of care. The position includes operational, compliance, and administrative responsibilities such as reviewing Pyxis reports, checking timecards before payroll signoff, conducting unit rounds and audits, supporting regulatory and certification readiness, protecting patient health information, and ensuring infection-prevention practices. The work environment is described as having a modern office setting, an on-site cafe and coffee bar, collaborative teams, and team-member engagement opportunities.

Requirements

Graduate of an accredited School of Nursing.
Current State of Texas Registered Nurse license.
Complete a basic EKG course within one year of hire.
Current AHA BLS and ACLS certifications.
Ability to communicate effectively in English, verbally and in writing.
Basic computer knowledge.

Nice To Haves

Academic degree in nursing (bachelor’s or master’s degree).
Additional language skills.

Responsibilities

Provide leadership to front-line nursing staff in collaboration with the Nursing Manager or Nursing Director.
Facilitate communication between front-line nursing employees and managers.
Oversee new-team-member orientation with Clinical Educators and administer 30/60/90-day evaluations for new staff.
Evaluate clinical practice, with a focus on quality and performance improvement.
Develop assigned team members through coaching, feedback, performance reviews, mentoring, recognition, and career-development opportunities.
Plan and execute day-to-day operations, set priorities, address staffing needs, and coordinate work across teams.
Balance staff schedules to provide adequate coverage and skill mix on every shift, including scheduling new hires with assigned preceptors during orientation.
Participate in interviews and selection, provide input on employment decisions, and address performance issues.
Monitor metrics, analyze problems, improve team performance, and address attendance and dependability concerns.
Serve in clinical nursing roles, including direct-care nurse and charge nurse, as needed.
Provide and ensure patient, family, and care-team education that is sensitive to diversity and individual differences.
Advocate for patients, families, and staff; represent their concerns and help resolve ethical and clinical issues.
Ensure staff meet patient-care needs and standards for safety, effectiveness, patient rights, guest relations, teamwork, and evidence-based practice.
Collaborate with physicians, families, and staff to develop and implement appropriate plans of care and promote positive patient outcomes.
Use ongoing assessment and clinical judgment to evaluate patient conditions and collaborate with the healthcare team on treatment changes when needed.
Maintain positive physician relations and review Pyxis reports.
Verify direct reports’ timecards before biweekly payroll signoff and address repeated discrepancies.
Ensure clean sweeps and unit-based audits are completed, and support disease-specific certification and regulatory readiness.
Conduct unit environmental rounds and weekly staff rounding; complete scouting reports.
Keep staff informed of changes within the unit, department, division, and organization.
Ensure employee paperwork is sent to HR in a timely manner.
Protect patient health information and ensure adherence to infection-prevention initiatives, including hand hygiene and proper waste disposal.
Manage available environmental and system resources for patients, families, and staff within and across healthcare and non-healthcare systems.