Nursing Supervisor, Emergency Psychiatric Services (Nashville, TN)

Mental Health Cooperative•Nashville, TN

17d•Onsite

About The Position

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Requirements

Valid Tennessee Registered Nurse license
Registered RN with minimum of 2 years’ direct care experience in mental health field.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone
Leadership Skills
Ability to lead by example
Motivational skills
Timely decision-making and decision-quality skills
Coaching/Mentoring skills
Critical thinking
Ability to resolve conflict within team environment
Problem Solving Skills
Timely conflict resolution skills
Crisis management skills
Uses data/logic/methods to solve problems with effective solutions
Can identify hidden problems
Customer Service/Engagement
Ability to work with other departments
Timely engagement
Good listener
Understanding and empathetic
Respectful of internal and external customers
Clinical Skills
Hand hygiene.
CLIA Waived testing
Vital Signs
Nursing assessment
Provides medication administration and education
Role model in health promotion and education in preventing illness, promoting and protecting the mental health of an individual, family and community
Applies problem solving skills and psychotherapeutic interventions to perform effective psychiatric nursing care safely, legally and ethically
Leadership skills in mental health nursing
Proactive in efforts for department and treatment team to meet agency goals.
Diffuse high tensions situations comfortably.
Builds appropriate rapport for constructive and effective relationships
Communication
Effective verbal and written communication skills
Communicates relevant Consumers updates to team in a timely manner
Ability to communicate with different levels of Consumers and coworkers
Provide the information people need to know to do their jobs
Professionalism
Remains calm in crisis situations
Proactive in efforts to meet agency goals
Time Management/Organization
Plan PTO in advance
Flexibility to adapt to different clinical settings when needed
Remain flexible and positive to changing needs
Meet deadlines
Flexible
Prioritize well
Progress notes entered in timely manner
Prepared for meetings
Task completion
Self-Disciplined
Strong follow-up skills
Safety
Therapeutic options de-escalation techniques
Universal Precautions
Injection administration
Narcan administration and education
Hazardous medication disposal
Sharps disposal

Nice To Haves

Previous supervisory experience preferred.

Responsibilities

Provide direct clinical and administrative supervision to Emergency Psychiatric Services nursing staff.
Ensure all protocols and procedures as set forth by the agency and payor sources are carried out and fulfilled.
Ensure that consumers admitted to Emergency Psychiatric Services are promptly assessed.
Work with Director of Nursing and Emergency Psychiatric Services Medical Director to update protocols and ensure all nursing staff stay updated on any protocol changes.
Co-lead staff meetings with Director of Nursing and develop agenda for meetings that focuses on motivating Emergency Psychiatric Services team and ensuring that all staff members are educated and informed of any changes that impact operations in Emergency Psychiatric Services.
Promptly address team concerns and work to obtain resolution.
Counsel Emergency Psychiatric Services nursing staff on performance and complete scheduled performance appraisals within designated timelines.
Monitor activity and performance of all Diversion Services nursing staff.
Assist in hiring, orienting, and training Diversion Services nurses.
Work with scheduler and members of the Diversion Services leadership team to ensure that all shifts have appropriate staffing coverage.
Provide after-hours on-call supervisory coverage as needed.
Display workplace flexibility including providing direct line services as needed on the unit.
Complete monthly supervisions with nursing staff.
Work with Emergency Psychiatric Services leadership team to meet agency goals.
Maintain and facilitate communication regarding consumer’s care with all relevant staff.
Assist staff in monitoring consumer’s behavior, level of cooperation, and ability to remain safe while in Diversion Services.
Report all maintenance/facility issues.
Work with consumers during their stay in Emergency Psychiatric Services to reduce psychiatric symptoms and facilitate their return to a less restrictive environment.
Ensure team maintains timely and appropriate documentation as required by the Agency.
Develop and maintain community and MHC inter-departmental relations.
Work collaboratively with other members of Emergency Psychiatric Services to ensure that an active programming schedule is completed daily.
Ensure that adequate medical supplies are ordered in a timely manner in all Emergency Psychiatric Services locations.
Provide feedback on ways to improve efficiency and effectiveness of all programs.
Complete documentation audits for all Emergency Psychiatric Services nurses as required.