Nursing Services Technician

Memorial Regional Health•Craig, CO

17h•Onsite

About The Position

The Nursing Services Technician plays a crucial role in supporting the healthcare team by facilitating communication, maintaining patient records, and directly assisting with patient care. This position involves a combination of technical skills, patient interaction, and clerical duties, all aimed at ensuring the smooth and efficient operation of the unit and meeting the comprehensive needs of patients. The technician is expected to observe and report changes in patient condition, maintain a clean and organized environment, and communicate effectively with patients, families, and the care team. A strong emphasis is placed on critical thinking, patient confidentiality, and demonstrating compassionate care.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the United States.
Must successfully pass a background check.
Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
Must complete an Employee Health meeting prior to starting employment.
Certified Nursing Assistant (C.N.A.), Medical Assistant (MA), Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN) encumbered license.
Basic Life Support (BLS) certification
Clerical experience.
Clinical bedside experience.

Nice To Haves

21 for positions requiring driving, with a valid driver’s license.

Responsibilities

Greets patients and visitors.
Facilitates communication within the unit and organization.
Assists the healthcare team in accurately maintaining patient medical records.
Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet the physical and emotional needs of the patient.
Assists physicians and nurses and/or performs technical procedures delegated within the scope of practice.
Utilize critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, and specimen collection.
Observes and reports any changes in patient condition or behavior to the RN or physician.
Assists with patient flow and keeps the department and patient rooms clean, stocked, and orderly.
Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and communicating with interdisciplinary teams.
Politely answers the telephone and communicates information to the appropriate personnel or family.
Directs calls to the appropriate person/department.
Documents accurately and consciously the needs of the unit.
Communicates clearly, honestly, appropriately, and promptly with patients, families, and care team members.
Completes documentation with accuracy according to facility guidelines.
Respects the confidentiality of patient information and adheres to HIPAA and facility guidelines.
Demonstrates caring attitudes and behaviors to develop therapeutic relationships.
Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable patients.
Demonstrates knowledge of facility safety procedures.
Performs other duties as assigned.
Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
Maintains strict patient confidentiality at all times.
Reports to work punctually and completes assigned duties within established timeframes.
Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.