This administrative level position will lead and direct the Maryland Board of Nursing (MBON) Enforcement Division, which includes the Complaints and Investigations, Discipline, Compliance, the Safe Practice Program (MBON’s alternative to discipline program), and two Paralegal II employees. This position is responsible for the supervision and oversight of compliance with state laws and regulations that govern the practice of nursing. This position will also develop and implement policies for the intake and processing of complaints submitted to the Board regarding a potential breach of the standards of nursing practice as they relate to violations of the Nurse Practice Act. The individual in this role must have knowledge of the NPA and applicable laws regarding nursing standards of practice, and must utilize nursing expertise to provide consultation and direction to local health departments, State facilities, private and public agencies (State and Federal) and State departments regarding violations of applicable laws, rules and regulations governing nursing practice. In addition, this position will conduct independent data analysis in order to ensure the processing and tracking of complaints against individual licensees and certificate holders throughout the State to ensure timely disposition of cases and upholding the Board’s mission of public protection. This position requires strong leadership skills with demonstrated success in motivating teams, holding staff accountable, and improving morale during periods of transition. Strong skills in conflict resolution, negotiation, and employee relations are also required, as are excellent written and verbal communication skills, including the ability to brief executive leadership, prosecutors, counsel, and Board members.
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Job Type
Full-time
Career Level
Manager