Nursing Operations Manager, Inpatient Trauma ICU & Trauma Step-Down (ORMC)
About The Position
Orlando Health Orlando Regional Medical Center is seeking a Nursing Operations Manager to provide leadership and operational oversight for its Trauma Burn ICU and Trauma Burn Step-Down Unit. As part of Central Florida’s only Level I Trauma Center and Verified Burn Center, the manager partners with physicians, nursing leaders, and interdisciplinary teams to drive quality outcomes, operational excellence, and an exceptional patient experience while supporting a team caring for critically injured trauma and burn patients. The role oversees patient care delivery, unit operations, team member management, budgets, quality improvement, and compliance with applicable care standards and regulations. The manager supports evidence-based nursing practice, staff development and retention, operational performance, and the implementation of new technologies, procedures, and services. This position also serves as a liaison between team members and nursing administration and promotes Orlando Health’s mission, vision, values, and The Orlando Health Way: Assure, Engage, Unite.
Requirements
- Bachelor of Science in Nursing (BSN) from an approved school of nursing.
- Current registered nurse licensure in Florida or through the Nurse Licensure Compact (NLC).
- Current Basic Life Support (BLS) certification.
- Two years of experience as a registered nurse in acute care.
- National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within two years.
- May require one or more certifications based on assigned patient population: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Advanced Life Support (NALS), or Trauma Nurse Core Course (TNCC).
Nice To Haves
- Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or a BSN with a graduate degree in business or a health-related field.
Responsibilities
- Evaluate the environment and recommend actions to support quality service, patient flow and comfort, safety, and compliance with standards of care, regulatory bodies, infection control, and risk management.
- Plan, lead, organize, direct, and evaluate patient care delivery to achieve sustained outcomes.
- Promote patient and team member safety, reliable processes, and quality outcomes.
- Participate in nursing organizational policy formulation and decision-making while embracing workplace diversity.
- Implement continual improvement processes to measure performance against nursing and patient care standards.
- Support leaders and team members in understanding and implementing change.
- Develop and maintain an effective and efficient nursing delivery model that reflects patient and family needs and achieves desired outcomes.
- Participate in planning and implementing technologies, procedures, and services that support daily operations.
- Identify, recruit, develop, mentor, supervise, evaluate, and retain team members; manage productivity and other human resources functions, including work assignments, coaching, and performance counseling.
- Develop and manage unit or department budgets; monitor operating expenses and achieve financial and operational benchmarks in a cost-effective manner.
- Ensure evidence-based nursing practice is developed, implemented, and evaluated in accordance with nursing research and organizational and national standards.
- Maintain sound business and operational practices and demonstrate initiative and situational leadership.
- Ensure an exceptional customer experience.
- Serve as a liaison between team members and nursing administration.
- Maintain professional accountability, role proficiency, and involvement in professional organizations; support team member participation in professional and organizational activities.
- Hold self and others accountable to Orlando Health’s mission, vision, and values, and demonstrate The Orlando Health Way: Assure, Engage, Unite.
- Maintain regular and punctual attendance and comply with Orlando Health policies and procedures.
- Use working knowledge of risk management concepts and participate in assigned process improvement activities.
- Interpret patient information to identify age-specific requirements and provide nursing care according to unit or department policies and procedures.
- Perform other duties as assigned.
Benefits
- Preferred Education Program
- Tuition reimbursement
- Career Online High School
- English Language Learning
- Public Service Loan Forgiveness (PSLF)
- Medical and prescription drug plans
- Free virtual visits
- Flexible Spending Account
- Health Savings Account
- Dental plans
- Vision plans
- Employer retirement matching contributions up to 5%, with Orlando Health contributions 100% vested after three years of service and at least 1,000 hours
- TELUS Health
- Active and Fit access to fitness centers at a low rate
- Real Appeal Weight Loss Program
- PerkSpot discount program
- Team Member Pantry
- Pet Therapy
- Respite Rooms
- Grab and Go Meals
- Basic life and Accidental Death & Dismemberment insurance
- Supplemental life insurance
- Dependent life insurance
- Paid time off
- Four weeks of paid parental leave
- Leave of Absence
- Extended Leave Plan
- Short-Term Disability
- Long-Term Disability
- Fertility benefits
- Adoption assistance
- Up to 10 days per calendar year for backup child care, elder care, and pet care
- Virtual Tutoring
- OH Way Scholarship
- Pet insurance
- Auto insurance
- Accident insurance
- Hospital Indemnity Insurance
- Critical Illness Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
