About The Position

Under the direction and supervision of a Registered Nurse, the Nursing Assistant provides basic direct and indirect patient care as a member of the patient care team, in accordance with hospital policies and procedures. Duties include measuring, recording, and reporting patient information; assisting with activities of daily living; and performing simple treatments and procedures. The Nursing Assistant recognizes and addresses patients’ age-specific and cultural needs, helps maintain a clean and orderly patient and unit environment, and communicates changes in patient status to the RN or, in the RN’s absence, the resource nurse. The role includes routine patient care, such as hygiene, nutrition, elimination, and measuring intake and output; taking vital signs on stable patients as assigned; assisting with patient transfers and transport; responding to alarms and emergencies; and supporting patients and families. The Nursing Assistant uses the electronic health record and follows applicable safety, infection-control, confidentiality, and patient-identification procedures. On certain units, the role may include delegated rehabilitation activities after cross-training, break relief, or assistance with unit-clerk duties.

Requirements

  • Current Basic Life Support (BLS) certification.
  • Ability to accurately and independently perform the reading, writing, and arithmetic required by the job.
  • Ability to be patient and courteous and use active listening skills.
  • Ability to communicate effectively verbally and in writing with staff, patients, and families.
  • Ability to demonstrate customer-service skills, including in high-volume and stressful situations.
  • Ability to learn standard nursing procedures used in patient care and elicit information related to patient symptoms.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to provide appropriate care based on individual needs, including age-specific needs.
  • Ability to solve problems using appropriate resources and maintain productive workflow, skills, and organization.
  • Ability to speak, read, write, and understand English effectively at a level appropriate for the job.
  • Ability to take and record patients’ vital signs and transport patients as needed.
  • Knowledge of basic principles, methods, medical terminology, and procedures of nursing aide work as applied to patient care.
  • Knowledge of computer systems and software used in the functional area.
  • Knowledge of standard asepsis, hygiene, and infection-control procedures.
  • Knowledge of standard charting procedures.
  • Knowledge of standard instruments and equipment used in routine patient examinations and treatment.

Responsibilities

  • Accurately observe, record, and report patient information.
  • Follow nursing-care standards and hospital and department policies and procedures.
  • Assess and document vital signs for stable patients requiring checks no more often than every four hours, after the RN has completed the initial admission set.
  • Assist patients with activities of daily living and routine care, including hygiene, nutrition, elimination, and measuring intake and output, under RN supervision.
  • Follow safety guidelines for patients, visitors, employees, and self.
  • Complete the orientation program and participate in learning activities to maintain and improve skills.
  • Consider age-specific needs when interacting with patients and families, and provide appropriate care.
  • Communicate effectively and compassionately with patients, families, staff, and community members, including in stressful situations.
  • Help maintain a quiet, clean, orderly, and safe patient-care environment; maintain work areas and halls and stock rooms and supplies as needed.
  • Ensure patient identification and allergy bands are in place, and follow unit and departmental staffing and scheduling guidelines.
  • Provide break relief or assist the unit clerk when needed and applicable.
  • After cross-training, assist with rehabilitation activities as delegated and supervised by a physical, occupational, or speech therapist on certain units.
  • Orient patients and families to the environment and support family-centered care where applicable.
  • Provide sitter duties when needed.
  • Respond appropriately to emergencies and alarms, notify appropriate personnel, communicate immediate care needs, and report out-of-parameter alarms to the RN.
  • Respond promptly to customer and staff needs; handle messages appropriately and notify the resource nurse and others about patient flow, including admissions, transfers, and discharges.
  • Transfer patients to off-unit procedures according to transport policy.
  • Use the computerized electronic health record in accordance with job requirements and hospital policies and procedures.
  • Perform selected specific skills on certain units when approved by the Patient Care Manager and after documented instruction.
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