About The Position

The Nursing Assistant Unit Clerk provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and Bon Secours Mercy Health policies and procedures. The role supports patients on the Neurology–Med Surg unit at Springfield Regional Medical Center and includes unit-based specialty duties. The position provides care appropriate to the ages and needs of patients served, from neonates through older adults. The associate works with the healthcare team, communicates patient concerns and changes to nurses, documents care accurately and promptly when applicable, and provides professional service to patients, families, visitors, and employees. Successful completion of a PCT Training Program is required within six months of the start date. This is a collective bargaining unit position with scheduled weekly hours of 36 and a night shift. Work may involve high stress, fluctuating workloads, interruptions, noise, bright lights, and limited exposure to hazardous substances, body fluids, blood, and other potentially infectious materials. The role requires universal precautions and use of personal protective equipment. Occasional car travel to off-site locations, including in adverse weather, is required.

Requirements

  • Nursing student with first clinical rotation completed, or completion of state testing.
  • Successful completion of a PCT Training Program within six months of the start date.
  • Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Knowledge of patient data collection and documentation, including vital signs, intake and output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living, feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology and apply a compassionate, relationship-based approach to care.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.
  • Ability to provide care appropriate to patients across the lifespan, from neonates through geriatrics.

Nice To Haves

  • Basic Life Support (BLS) certification from the American Heart Association.
  • High school diploma or GED.
  • Recent experience in an acute-care and/or long-term-care facility.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign recording, personal care and hygiene, mobility, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting patient changes or concerns to the nurse.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Use professional verbal and written communication.
  • Provide care appropriate to patients’ ages, developmental stages, and specific needs, following departmental policies and procedures.
  • Follow infection-control policies, use universal precautions and personal protective equipment, and escalate concerns through the chain of command.
  • Complete assigned tasks and follow directions from the healthcare team.
  • Travel by car to off-site locations occasionally, including in adverse weather conditions.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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