About The Position

The Nursing Assistant Unit Clerk provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable regulations and Bon Secours Mercy Health policies and procedures. The role supports patients on the Neurology Medical-Surgical unit at Springfield Regional Medical Center and serves patients across the lifespan, from neonates through geriatrics. The position combines basic patient care and unit-clerk duties. Care includes comfort, vital signs, personal hygiene, mobility, and other unit-based duties. The Nursing Assistant Unit Clerk communicates patient changes or concerns to the nurse, documents care accurately and promptly when applicable, and provides professional, compassionate service to patients, families, visitors, and colleagues. The role may also involve periods of high stress, fluctuating workloads, interruptions, exposure to noise, bright lights, limited hazardous substances, body fluids, and potentially infectious materials. Travel to off-site locations may be required occasionally, including in adverse weather. Universal precautions and personal protective equipment must be used.

Requirements

  • Nursing student with the first clinical rotation completed, or completion of state testing.
  • Successfully complete the PCT Training Program within six months of the start date.
  • Ability to clearly communicate with other members of the healthcare team.
  • Ability to understand and follow healthcare-team directions.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Knowledge of team dynamics.
  • Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living care, feeding, hydration and nutrition, bowel and bladder elimination, and ambulation and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.
  • Ability to provide care appropriate to patients across the lifespan, from neonates through geriatrics.
  • Ability to exercise universal precautions and use personal protective equipment and devices.

Nice To Haves

  • High school diploma or GED.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Recent experience in an acute care and/or long-term care facility.

Responsibilities

  • Provide basic patient care, including comfort, vital signs, personal care and hygiene, mobility, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes or concerns to the nurse.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Complete accurate, precise, and timely documentation when applicable for patient care.
  • Use professional verbal and written communication.
  • Provide care appropriate to patients’ ages and needs, following departmental policies and procedures.
  • Exercise universal precautions, use personal protective equipment and devices, and follow infection-control policies.
  • Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance and mental health resources.
  • Discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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