About The Position

Mercy Health is a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. The Nursing Assistant Unit Clerk provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable regulations and organizational policies and procedures. The role combines basic patient care with unit clerk duties and serves patients across the lifespan, from neonates through geriatrics. The position may involve high-stress periods, fluctuating workloads, interruptions, loud noise, bright lights, and limited exposure to hazardous substances, body fluids, blood, and other potentially infectious materials. Associates must follow universal precautions and infection-control policies and use personal protective equipment and devices. Occasional travel by car to off-site locations, including in adverse weather, is required. Mercy Health offers benefits intended to support associates personally and professionally. Benefits may vary by market and employment status.

Requirements

  • Complete a nursing student's first clinical rotation or complete state testing.
  • Successfully complete a PCT Training Program within six months of the start date.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Understand infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Use team dynamics effectively.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care, feeding and hydration support, and assistance with bowel and bladder elimination, ambulation, and mobility.
  • Use clinical technology and take accountability for completing assigned tasks.
  • Use a compassionate, relationship-based approach to care.
  • Escalate concerns through the chain of command.
  • Exercise universal precautions and use personal protective equipment and devices.
  • Travel by car to off-site locations occasionally, including in adverse weather conditions.

Nice To Haves

  • Current BLS Basic Life Support certification from the American Heart Association.
  • High school diploma or GED.
  • Recent experience in an acute-care and/or long-term-care facility.

Responsibilities

  • Provide basic patient care, including comfort, vital signs, personal care and hygiene, mobility, and unit-based specialty duties.
  • Act as a liaison between patients and nurses, reporting changes or concerns to the nurse.
  • Provide customer service to patients, patients' families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Use professional verbal and written communication.
  • Provide care appropriate to the age, status, and specific needs of patients served on the assigned unit.
  • Follow universal precautions, use personal protective equipment and devices, and comply with infection-control policies.
  • Complete other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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