Nursing Assistant - Patient Transport

ServiceSource, Inc.•Colorado Springs, CO
•Onsite

About The Position

Patient Transporters provide quality patient care by safely and promptly transporting patients and items to designated locations across the medical campus. This is a contract position subject to renewal. The role involves transporting inpatients and outpatients, providing courteous information to patients and visitors, communicating with Dispatch, and supporting departmental operations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ServiceSource is a nonprofit agency operating within the AbilityOne program and hires persons with significant disabilities. For most direct labor positions, the organization obtains documentation of a significant disability as required under the JWOD Act. The work takes place in a hospital environment, with occasional exposure to outside weather conditions and usually moderate noise. The role requires extended periods of activity, walking sometimes more than five miles per shift, and lifting or moving supplies weighing up to 50 pounds while bending and stooping. Benefits may be available to eligible employees and include medical, dental, and vision plans; company-paid disability and life insurance; a 403(b) retirement plan with matching contributions; flexible spending and health savings accounts; an Employee Assistance Program; a Wellness Program; Tuition Assistance; and paid time off that increases with tenure.

Requirements

  • Must successfully pass an FBI Department of Homeland Security clearance upon hire.
  • Must obtain Heartsaver/CPR certification through the American Heart Association upon hire.
  • Must be available and willing to work flexible hours, including evenings and/or weekends, when operationally needed.
  • Must be able to walk five or more miles during a typical shift and remain active for extended periods.
  • Must meet healthcare facility occupational health requirements, including TB testing and Hepatitis B and Influenza vaccinations, or approved declination forms where applicable.
  • Demonstrated commitment to excellent customer service.
  • Dependable and able to work independently with minimal supervision.
  • Able to respond promptly and effectively to dynamic or unexpected situations.
  • Strong verbal and written communication skills and solid literacy abilities.
  • Able to collaborate with diverse personalities and navigate interpersonal challenges.
  • Able to solve practical problems and handle concrete variables in situations with limited standardization.
  • Able to sit, talk, hear, reach with hands and arms, stand, and walk; lift, place, or move supplies up to 50 pounds while bending and stooping; and meet the stated vision requirements.

Nice To Haves

  • High school diploma or GED equivalent preferred.
  • Proficiency in English as a first or second language preferred.
  • Basic mathematical proficiency preferred.
  • Ability to interpret and follow written, oral, diagrammatic, or schedule-based instructions preferred.

Responsibilities

  • Safely and efficiently transport inpatients and outpatients throughout the medical center using wheelchairs, gurneys, inpatient beds, and other conveyances.
  • Escort patients to and from hospital entrances and parking structures as needed.
  • Communicate with Dispatch to receive and relay transport instructions and relevant information in a timely manner.
  • Assist patients with entering and exiting transport devices and notify clinical staff promptly when additional support is required.
  • Collect biological specimens from hospital units and deliver them securely to the laboratory.
  • Provide courteous and accurate information to patients, visitors, and hospital guests.
  • Track, retrieve, and sanitize transport equipment; assist with data collection and reporting.
  • Operate a multi-line phone system and serve as a backup Dispatcher, communicating promptly and professionally.
  • Perform duties safely, respectfully, confidentially, and professionally in accordance with hospital policies.
  • Perform other responsibilities as assigned.

Benefits

  • Medical, dental, and vision plans for employees and families.
  • Company-paid disability, life, and Accidental Death & Dismemberment insurance.
  • 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee's contribution.
  • Flexible Spending and Health Savings accounts.
  • Employee Assistance Program.
  • Wellness Program.
  • Tuition Assistance.
  • Paid time off that increases based on tenure.
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