Nursing Assistant (Care Team Associate - Ambulatory) - Outpatient Clinics

University of Missouri Health CareColumbia, MO
Onsite

About The Position

MU Health Care is seeking a caring and dynamic Care Team Associate - Ambulatory to join their team in outpatient clinics. This role involves being the welcoming face in clinics, ensuring patient comfort and engagement, managing multiple tasks efficiently, documenting medical history, and assisting during examinations. The ideal candidate will have exceptional interpersonal skills and a passion for patient care, with a focus on responsiveness to patient needs to elevate their experience. The position is Monday – Friday, 8am – 5pm.

Requirements

  • Certified as a Certified Nursing Assistant (CNA), or
  • Has completed a fundamentals of nursing course, or
  • Nursing licensure candidate who failed to pass the state licensure examinations in the past three (3) years; or
  • Completion of a professional or licensed practical nursing program outside the United States and is awaiting the licensure examination in this country; or
  • Experience with direct patient care such as a medical assistant, nursing assistant, emergency medical technician (EMT), or surgical technician in the past three (3) years; or
  • Completion of an unlicensed assistive personnel (UAP) training program; or
  • Completion of the MU Health Care CTA-A specific training through the Center for Education and Development (CED) within thirty (30) days of start date.
  • Strong customer service team orientation.
  • Consistently communicate in a professional and courteous manner.

Nice To Haves

  • Additional license/certification requirements as determined by the hiring department.

Responsibilities

  • Confirm the purpose for each visit, verify patient information by interviewing the patients, reviewing, or recording medical history, completing the clinic visit form, taking vital signs, and documenting this information in Electronic Medical Record (EMR).
  • Prepare patients for the health care visit by providing examination gowns and drapes; positioning patients for examination or treatment; arranging examining room instruments, supplies, and equipment.
  • Demonstrate the ability to organize workload and manage multiple tasks. Prompt responsiveness to patient needs and delivery of messages to the care team.
  • Support care delivery by helping health care providers during examinations, preparing laboratory specimens, performing basic laboratory tests on specimens, disposing of contaminated supplies, sterilizing medical instruments, preparing patients for x-ray, taking electrocardiograms, changing dressings, removing IVs, point of care glucose testing, performing venipuncture to obtain a blood sample, and maintaining quality control checks.
  • Maintain stock levels and order clinic supplies.
  • Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • May complete unit/department specific duties and expectations as outlined in department documents.

Benefits

  • Health, vision and dental insurance coverage starting day one
  • Generous paid leave and paid time off, including ten holidays
  • Multiple retirement options, including 100% matching up to 8% and full vesting in three years
  • Tuition assistance for employees (75%) and immediate family members (50%)
  • Discounts on cell phone plans, rental cars, gyms, hotels and more
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