Nurse Team Leader - WIC/CSU

Centerstone•Clarksville, TN

3d•Onsite

About The Position

Centerstone is a leading nonprofit behavioral health system dedicated to providing life-changing care. As a trauma-informed organization, we foster a culture of understanding and resilience. The Nurse Team Leader for the Walk-In Center/Crisis Stabilization Unit (WIC/CSU) provides on-shift leadership, clinical supervision, and coordination of patient care in a fast-paced behavioral health environment. This role ensures the delivery of safe, trauma-informed, and recovery-focused care to individuals experiencing psychiatric crises. Responsibilities include scheduling and training of nurses and behavioral health technicians, ensuring compliance with state, federal, and accreditation standards, and providing clinical leadership. This position is for the 4pm-12am shift.

Requirements

Bachelor's of Science in Nursing (BSN) required.
Minimum of 2 years of nursing experience in behavioral health, psychiatric, or crisis stabilization settings.
Current Registered Nurse (RN) in applicable state.
Must have a valid driver's license and complete required background checks as required by agency policy and or funding sources.
Therapeutic Options required (or within 90 days of hire).
One-Hour Post-Hold Assessor Training (or within 30 days of hire).

Nice To Haves

Prior charge nurse or supervisory experience preferred.
Prior inpatient/24/7 unit experience preferred.
CPR-BLS, Advanced Cardiovascular Life Support (ACLS) preferred.

Responsibilities

Oversee assigned shift nursing operations to ensure effective patient flow and quality of care.
Oversee nurse and behavioral technician scheduling, staffing adjustments, and daily operational planning, including coverage of unexpected absences and staffing changes across assigned shifts.
Supervise and support nursing and behavioral technician staff, providing clinical guidance and direction.
Conduct nursing assessments, administer medications, and provide direct care as needed.
Delegate and monitor care assignments to ensure safe staff-to-patient ratios and appropriate skill mix.
Serve as the primary contact for clinical issues, staff concerns, and coordination with the interdisciplinary team.
Ensure adherence to walk-in center/crisis stabilization protocols and individualized treatment plans.
Promote and maintain a therapeutic environment that supports safety, de-escalation, and patient stabilization.
Respond promptly and effectively to psychiatric or medical emergencies, following established crisis intervention procedures.
Monitor patient acuity levels, safety checks, and milieu management.
Document all assessments, interventions, and incidents accurately and in accordance with facility policy.
Collaborate with leadership to ensure staff are informed and trained on policy and procedure updates.
Conduct periodic audits to verify policy adherence and identify areas for improvement.
Lead or participate in shift handoffs, team meetings, and case reviews.
Lead change of shift controlled substance count procedures.
Support behavioral health tech, RN and LPN staff orientation, mentoring, and continuing education initiatives.
Promote teamwork, professional conduct, and a positive unit culture.
Ensure compliance with documentation standards, medication administration, and infection control practices.
Maintain awareness of regulatory updates, safety requirements, and nursing practice standards.
Participate in performance improvement activities and data tracking for quality initiatives under oversight of WIC/CSU Nurse Manager.