Nurse Supervisor - Pediatrics Ambulatory Care

Washington University in St Louis•Town and Country, MO
•Onsite

About The Position

The Nurse Supervisor for Pediatrics Ambulatory Care provides both clinical and operational leadership for a dynamic, multispecialty pediatric outpatient practice within the Department of Pediatrics at WashU Medicine. Based primarily at Children's Specialty Care Center West County supervising approximately 10 nurses and support staff including coverage needs at SLCH, Graham, and Shiloh. The role involves driving hiring, onboarding, coaching, performance management, and ongoing competency development for nursing and support staff. A typical day may include rounding with team members, operational planning, responding to staffing needs, addressing patient care concerns, and providing direct clinical support when necessary. The supervisor will also partner with providers, clinical teams, and leadership to maintain high standards of care across all locations and reports to the Practice Office and Support Manager.

Requirements

  • Associate Degree/Diploma In Registered Nursing Or Diploma In Practical Nursing
  • Basic Life Support - American Heart Association OR Basic Life Support - American Red Cross
  • Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation OR Licensed Practical Nurse - Missouri Division of Professional Registration
  • Registered Nurse - Illinois Department of Financial and Professional Regulation OR Registered Nurse - Missouri Division of Professional Registration
  • Nursing (2 Years) experience
  • Current LPN or RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act.
  • Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Nice To Haves

  • Active Listening
  • Communication
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Empathy
  • Education Resource Development
  • Epic EHR
  • Family Support
  • General Nursing
  • Good Clinical Practice (GCP)
  • Health Insurance Portability & Accountability Act (HIPAA)
  • Interpersonal Communication
  • Leadership
  • Nursing Practice
  • Organizing
  • Patient Care
  • Patient Care Management
  • Patient Care Services
  • Patient Education
  • Staff Hiring
  • Supervisory Management

Responsibilities

  • Supervises nursing staff, including hiring/firing responsibilities, performance appraisals for subordinates, and initiating disciplinary action.
  • Coordinates patient services with physicians and staff to provide quality care in an effective manner, conducting rounds to ensure quality of patient care delivery.
  • Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.
  • Assigns/coordinates activities and duties of staff, orienting new staff, and advising administration of conditions and performance issues.
  • Provides direct patient care as needed, including development of patient care plans, administering medication, vitals, phlebotomy, monitoring IV therapies and maintaining records in accordance with approved nursing techniques.
  • Promotes/maintains good public relations with patients and families, acting as liaison between other departments.
  • Provides appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.
  • Monitors supplies/equipment ordering/repairing as required.

Benefits

  • Up to 22 days of vacation
  • 10 recognized holidays
  • Sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
  • Wellness challenges
  • Annual health screenings
  • Mental health resources
  • Mindfulness programs and courses
  • Employee assistance program (EAP)
  • Financial resources
  • Access to dietitians
  • 4 weeks of caregiver leave to bond with your new child
  • Family care resources for continued childcare needs
  • Adult care resources
  • Tuition coverage for employee and family (up to 100% at WashU and 40% elsewhere after seven years)
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