Nurse Service Coordinator Westside DMH

Step Up•Los Angeles, CA

3d•Hybrid

About The Position

The Nurse Service Coordinator is a vital member of the Westside DMH team, providing medication support, medical linkage, and case management services to individuals with a chronic mental health diagnosis, chronic health diagnosis, and who are at risk of or currently without a home. The Nurse Service Coordinator provides Mental Health recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as the physician prescribes. The position requires clinic days to support the Psychiatrist in the office and conduct field outreach at the member's home. All team members must adhere to Medi-Cal, Medicare, and LAC-DMH documentation standards. The Nurse Service Coordinator works collaboratively with Step Up's interdisciplinary teams to provide members with high-quality medication support and care management. The Nurse Service Coordinator must demonstrate behavior consistent with Step Up's core values and promote and maintain a professional and effective relationship and communication within the nursing team and other teams within the agency.

Requirements

Knowledge of or experience with Medi-Cal, Medicare, and Los Angeles County Department of Mental Health service delivery, documentation requirements, and compliance.
Comprehensive knowledge of psychotropic medications, side effects, and administration methods, including the ability to administer prescribed injections safely.
Ability to follow oral and written medication orders.
Knowledge and familiarization of the use and provision of psychiatric medications, mental health diagnoses such as schizophrenia, bipolar disorder, and depression, as well as co-occurring substance and medical co-conditions (diabetes, hypertension, HIV-AIDS, etc.)
Perform basic physical assessments of individuals, including vital signs, monitor for side effects of psychiatric active medications, and provide information to physicians.
Possess an understanding of and sensitivity to multicultural communities.
Extensive knowledge of resources and excellent verbal and written communication skills.
Aware of protocol for reporting suspected abuses, neglect, or other dangerous conditions.
California LVN license. The required license must be current. Conditional, provisional, probationary, or restricted licenses are not accepted.
Two or more years of experience in behavioral health, acute medical-surgical, home health, skilled nursing, or direct client services to individuals at risk of or currently without a home, diagnosed with a mental illness, chronic health conditions, or tri-morbidity.
Valid California Driver's license and automobile insurance are mandatory as automobile travel is required throughout Los Angeles County by personal or company vehicle.

Responsibilities

Coordinate psychiatric care with the program or consulting psychiatrist within the scope of practice.
Adheres to medication management policies and procedures.
Assure medications are prescribed, ordered, and delivered promptly.
Transcribe physician orders accurately and promptly.
Coordinates with pharmacy regarding approved medications
Provides information and education to members in a variety of forums
Administer medications per the physician's orders and follow up with members to monitor effect.
Perform basic nursing assessments, including vital signs and monitoring for side effects of psychiatric active medications.
Perform medication reconciliation, nutritional screening, and pain screening.
Provide medication support services in the community (client's home, field, or community agency) as needed.
Assist with coordinating medical, behavioral health resources, and ancillary services.
Provide behavioral health methods to modify unhealthy behaviors, learn new healthy and positive lifestyle behaviors to ensure housing stability, and increase recovery skills.
Support Psychiatrist on clinic days.
Provide formal and informal training and support for members on medical conditions, including treatments and medications.
Attend staff meetings, supervision, and training as required.
Actively participate in team meetings, training, committee meetings, and other staff activities.
Communicates information and recommendations to the treatment team to ensure continuity of care.
Model the highest ethical behavior in relationships with coworkers, supervisors, members, providers, and colleagues in the community.
Support and provide coverage for the nursing team as needed or requested by the DON.
Maintain client files in compliance with DMH and HIPAA requirements.
Maintain medication room, medical supplies, and medication storage in compliance with state and federal laws and accreditation standards.
Complete medication logs and temperature logs within program timelines.
Complete accurate documentation and become proficient in EHR to ensure documentation follows regulatory requirements and accreditation standards.
Document services according to the agency policy.