Nurse Resource Partner - Aurora, ON

BioScript Solutions•Aurora, ON

1d•Hybrid

About The Position

The role of the Nurse Resource Partner will be key at breaking down barriers for patient access to life-changing medicines and supporting optimal patient care. Working in the physician’s clinic, the Nurse Resource Partner provides nursing services, along with administrative tasks and education to patients and other nurses. This role involves direct interactions with patients, insurance companies, pharmacies, physicians, and other health care professionals in a multidisciplinary environment.

Requirements

Qualified Registered Practical Nurse (RN) or Licensed Practical Nurse (LPN) with valid and in good standing provincial license
Minimum 2-4 years of clinical experience
CPR and First-Aid certification required
Strong computer skills, including being proficient in MS Office suite: Excel, Outlook (Email), Word and EMR
Excellent customer service skills in dealing with patients, physicians, HCP
Strong analytical and mathematical skills
Self-motivated and collaborative
Excellent problem-solving skills: ability to resolve issues effectively and efficiently
Effective interpersonal skills and ability to communicate effectively verbally and in writing
Strong organizational skills and attention to detail
Ability to meet deadlines and be flexible with patient and HCP requirements
Passionate at supporting patient care and removing barriers to care

Nice To Haves

Experience in therapeutic specialty is an asset
Bilingual English and French is an asset
Understanding of the pharmaceutical industry and experience in Patient Support Programs is a strong asset

Responsibilities

Work with patients and healthcare team once the decision to treat with a biologic medication has been established to prepare the patient for treatment
Liaise with physicians’ offices, pharmacies, services providers, and other parties to provide comprehensive and coordinated service to patients and HCPs
Proactively offer support and advocacy to patients and HCP which includes but is not limited to enrollment, facilitation of coverage renewals, as well as facilitating reimbursement support to physicians and patients
Provide in person and virtual support such as adherence support, both inbound and outbound as needed
Perform clinical nursing tasks such as blood draws and injections