About The Position

At Concentra, the Nurse Practitioner is a vital member of the patient care team, providing exceptional care in support of the mission to improve the health of America's workforce. The role initiates, develops, and implements nursing care plans in accordance with state laws, Concentra medical protocols, policies, practices, and procedures. The position requires careful handling of confidential information and a commitment to a compassionate patient experience, quality care, and excellent customer service.

Requirements

  • Bachelor’s degree in Nursing or a related health field from an accredited college or university.
  • Master’s degree in Nursing or a related health field from an accredited college or university.
  • Graduate of an accredited Nurse Practitioner program.
  • Current Nurse Practitioner license in the state of employment, consistent with state laws of practice; licensure must be maintained throughout employment.
  • Customarily at least two years of demonstrated experience in occupational medicine, urgent care, or an emergency setting.
  • Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and ability to interact with people tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
  • Demonstrated knowledge of state-specific occupational medicine requirements.
  • Demonstrated working knowledge of clinical operations.
  • Knowledge of laws and regulations governing delivery of rehabilitation services.
  • Knowledge of workers’ compensation, clinical procedures, and the processes involved in delivering quality care.
  • Demonstrated excellent communication skills.
  • Willingness to participate in Continuing Medical Education.
  • Ongoing discretion and secure management of confidential and critical information.

Responsibilities

  • Administer prescribed medications and treatments in accordance with approved nursing techniques and protocols.
  • Observe and evaluate patients; record their condition, reactions to drugs and treatments, and significant incidents.
  • Evaluate patient-care outcomes.
  • Perform physical examinations and preventive health measures within prescribed guidelines and physician instructions.
  • May direct nursing care through nursing staff.
  • Prescribe or recommend drugs and other treatments, including physical therapy, inhalation therapy, and related therapeutic procedures.
  • Arrange referrals, consultations, and therapeutic services, and confer with specialists about care and treatment.
  • Draw blood and prepare paperwork for laboratory pickup.
  • Perform urine drug screens using proper chain of custody, and prepare specimens for pickup and shipment to the appropriate laboratory.
  • Maintain medical records and onsite health, administrative, and program records while safeguarding the confidentiality of employee health information.
  • Dispense medications as directed by a practitioner and in accordance with state regulations.
  • Maintain and operate clinical equipment, including calibration and record keeping, in accordance with current policies and procedures.
  • Perform ancillary tests and tasks as ordered by the Center Medical Director, including PFTs, EKGs, injections, audiograms, and blood draws, in accordance with established policies and procedures.
  • Provide excellent customer service to patients, clients, and peers while incorporating Orange Book values.
  • Work to exceed customer and patient expectations as measured by NPER, NPS, and TATs.
  • Ensure accuracy when completing and executing tasks such as drug screens, DOTs, bandaging, dressings, and quality assurance checks.
  • Ensure documentation of results and paperwork is accurate, concise, timely, and complete.
  • Provide an excellent, compassionate, and warm patient experience regardless of patient volume.
  • Manage time, prioritize, and multitask in a busy environment.
  • Adapt to changing business needs, including scheduling and working additional or different hours or shifts when appropriate.
  • Consistently deliver quality care in a busy clinical environment.
  • Assist in other areas as needed to ensure an excellent patient experience.
  • Seek opportunities for additional clinical training and self-development to consistently provide quality care.
  • Communicate effectively with patients, clients, supervisors, and peers while incorporating Orange Book values.
  • Listen to and understand internal and external client needs in order to respond and address them.
  • Maintain personal excellence and understand how daily work contributes to overall center operations.
  • Hold self and others accountable and assist colleagues to achieve results.

Benefits

  • 401(k) retirement plan with employer match.
  • Colleague referral bonus program.
  • Employee discounts.
  • Reasonable accommodations for individuals with disabilities during the application or interview process, to perform essential job functions, and to receive other employment benefits and privileges.
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