Nurse Practitioner OR Physician Assistant

Concentra•City of Niagara Falls, NY
•$60 - $74

About The Position

At Concentra, the Nurse Practitioner or Physician Assistant is a vital member of the patient care team, providing exceptional care to patients in support of the mission to improve the health of America's workforce. Subject to medical protocols established by the Association and Concentra's Chief Medical Officer, and in cooperation with other physicians assigned to a clinic or Center, the clinician provides primary medical direction and coordination of professional medical care within the occupational health program. The role includes examining and treating patients, ordering and interpreting diagnostic tests, developing and implementing patient management plans, and documenting care. The clinician also contributes to occupational health policies and educational programs while delivering compassionate, high-quality care and excellent customer service. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Bachelor's degree in a related health field from an accredited college or university.
  • State-jurisdiction licensure requirements must be met.
  • Graduate of an accredited Physician Assistant or Nurse Practitioner program at an accredited university.
  • Board certification.
  • FMCSA NRCME certification required before the start date; Concentra provides this CME for colleagues who are not already certified.
  • DEA registration required before the start date.
  • Ability to make decisions and solve problems using logic, identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and ability to interact with people tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Demonstrated knowledge of state-specific occupational medicine requirements.
  • Demonstrated working knowledge of clinical operations.
  • Knowledge of laws and regulations governing the delivery of rehabilitation services.
  • Knowledge of workers' compensation, clinical procedures, and processes involved in delivering quality care.
  • Excellent communication skills.
  • Willingness to participate in Continuing Medical Education.

Nice To Haves

  • Occupational Medicine experience is preferred; Concentra is willing to train otherwise qualified candidates in this area of medicine.

Responsibilities

  • Examine patients and compile medical data, including health histories and examination results.
  • Administer or order diagnostic tests, including X-rays, electrocardiograms, and laboratory tests.
  • Interpret diagnostic test results and identify deviations from normal.
  • Perform therapeutic procedures, including injections, immunizations, suturing, wound care, and infection management.
  • Instruct and counsel patients regarding prescribed therapeutic regimens and health maintenance.
  • Develop and implement patient management plans, record progress notes, and assist with continuity of care.
  • Assist in developing, implementing, and revising policies affecting medical practice judgment and occupational health care quality.
  • Assist in developing and presenting educational and instructional programs.
  • Provide excellent customer service to patients, clients, and peers while incorporating Concentra's Orange Book values.
  • Meet patient and customer expectations as measured by NPER, NPS, and TATs.
  • Complete tasks accurately and perform quality assurance checks.
  • Ensure documentation and paperwork are accurate, concise, timely, and complete.
  • Provide a compassionate and warm patient experience regardless of patient volume.
  • Manage time, prioritize tasks, and multitask in a busy environment.
  • Adapt to changing business needs, including scheduling and working additional or different hours or shifts when appropriate.
  • Consistently deliver quality care in a busy clinical environment.
  • Assist in other areas as needed to help ensure an excellent patient experience.
  • Seek additional clinical training and self-development opportunities.
  • Communicate effectively with patients, clients, supervisors, and peers, and understand and address internal and external client needs.
  • Contribute to center operations, hold oneself and others accountable, and assist colleagues to achieve results.

Benefits

  • CME for colleagues who are not already FMCSA NRCME certified.
  • Reasonable accommodations are available for individuals with disabilities during the application or interview process, for performing essential job functions, and for receiving employment benefits and privileges.
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