About The Position

Responsible for delivering high-quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. The role includes building relationships with patients, host store personnel, and the health care community to support practice growth and continuity of care. The employee is expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position provides clinical care and supports safe, quality-based clinic operations. Responsibilities also include maintaining productivity and budget goals, supporting community outreach, keeping clinical knowledge current, and providing coverage at clinics within the region as assigned. Float employees travel to designated clinics within a specified geographic area.

Requirements

  • Master of Science in Nursing as a Family Nurse Practitioner, or a bachelor's degree as a Physician Assistant.
  • Physician Assistants in Ohio must have completed 500 hours of post-graduate physician-supervised experience.
  • One year of experience in health care.
  • Active license, AANP or ANCC certification, and all necessary state credentials.
  • Board certification as a family nurse practitioner (FNP-C) or physician assistant (PA-C), where eligible.
  • Valid driver's license.
  • Ability to prioritize and handle multiple projects and responsibilities.
  • Ability to maintain a high degree of confidentiality.
  • Excellent telephone, interpersonal, and organizational skills.
  • Strong computer skills.
  • Excellent oral and written communication skills.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Experience with applicable clinical procedures.
  • Experience with electronic health record charting systems.
  • Previous experience in retail health, emergency health, or critical care.
  • Demonstrated leadership, coaching, and influencing skills.

Responsibilities

  • Provide high-quality medical care while maintaining company productivity metrics.
  • Participate in peer review, quality assurance, and staff meetings with other health practitioners as required.
  • Maintain a safety- and quality-based health care environment.
  • Ensure the clinic remains open during all scheduled hours.
  • Work with regional management on community events that promote The Little Clinic and increase clinic utilization.
  • Address situations identified through customer experience surveys as directed by regional management.
  • Manage clinic inventory and order supplies to support cost-effective clinical operations.
  • Perform scheduled quality control for instrumentation and CLIA-waived testing.
  • Use company information systems as directed and in compliance with HIPAA regulations and company policies.
  • Support the mentor program as a resource and role model.
  • Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice.
  • Provide coverage for clinics within the region as needed and assigned by regional management.
  • Control clinic costs to meet budgeted profitability goals.
  • Maintain a community presence through membership in local nursing organizations and participation in community outreach programs.
  • Maintain a neat, well-groomed appearance and comply with The Little Clinic dress code.
  • Participate in other operational duties and responsibilities as assigned by regional management.
  • For float positions, travel to designated clinics within a specified geographic area.
  • Perform the essential job functions with or without reasonable accommodation.
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