Nurse Practitioner, Behavioral Health UM (PMHNP) (WI)

Molina Healthcare•Long Beach, CA

About The Position

Performs behavioral health utilization reviews, applying evidence-based criteria, and collaborating with physicians to ensure clinically appropriate, cost-effective, and regulatory-compliant care determinations. Assists in evaluating medical necessity, ensuring timeliness, and supporting the consistency of clinical decision-making across markets. Participates in a team-based, physician-led model that aligns with national clinical oversight standards and enterprise behavioral health initiatives. Contributes to overarching strategy to provide quality and cost-effective member care.

Requirements

  • At least 5 years of experience as a registered nurse or nurse practitioner in managed care, behavioral health or utilization management, or equivalent combination of relevant education and experience.
  • Psychiatric-Mental Health Nurse Practitioner (PMHNP), and ability to obtain cross-state licensure as required. License must be active and unrestricted in state (WI) of practice.
  • Current national certification (PMHNP-BC) from the American Nurses Credentialing Center (ANCC).
  • Demonstrated experience in the application of medical necessity criteria and regulatory guidelines.
  • Strong customer service/member-centric focus.
  • Electronic Medical Record (EMR) proficiency.
  • Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
  • Strong time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
  • Problem-solving skills.
  • Ability to work within a variety of settings and adjust style as needed, including ability to work with diverse populations, various personalities and personal situations.
  • Ability to work independently, with minimal supervision and demonstrate self-motivation.
  • Ability to work cross-collaboratively within a highly matrixed organization.
  • Excellent verbal and written communication skills.
  • Microsoft Office suite/applicable software program(s) proficiency.

Nice To Haves

  • Prior experience in a managed care organization or payer-based utilization management setting.
  • Familiarity with Medicaid, Marketplace, and Medicare behavioral health regulations.
  • Strong working knowledge of clinical criteria (e.g., ASAM, MCG, InterQual).
  • Computer proficiency and experience with electronic medical record (EMR) or utilization management systems.

Responsibilities

  • Performs behavioral health utilization management reviews for inpatient, outpatient, and intermediate level services using nationally recognized criteria (e.g., MCG, InterQual, ASAM).
  • Reviews medical documentation to determine the medical necessity, level of care, and continued stay appropriateness for behavioral health services.
  • Collaborates with behavioral health medical directors on complex or borderline cases - ensuring consistent application of criteria and alignment with regulatory standards.
  • Identifies quality of care, safety, and compliance concerns and escalate to the medical director as appropriate.
  • Maintains compliance with federal, state, and accreditation requirements (e.g., National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), Centers for Medicare and Medicaid Services (CMS)).
  • Participates in utilization management quality audits, internal case reviews, and peer-to-peer education.
  • Supports process improvement initiatives and contributes to the development of clinical review guidelines and training materials.
  • Works under the medical direction and supervision of a licensed physician, consistent with state law and corporate policy.
  • Obtains and maintains multi-state licensure to support national coverage needs.
  • Participates in enterprise behavioral health workgroups, scoreable action items (SAIs), and other cross-functional initiatives as assigned.
  • Provides input to leadership regarding utilization management workflow optimization and emerging utilization trends.

Benefits

  • competitive benefits and compensation package
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