Nurse Navigator, Breast Center

Beth Israel Lahey HealthNeedham, MA
Onsite

About The Position

The Nurse Navigator's primary function is to serve as first contact for patients with positive breast cancer diagnoses, and guide patients and families through the health care system from the time of diagnosis through their duration of care, by assisting them with access to needed services, developing relationships with various providers and tracking interventions and outcomes. Coordinates this care to ensure safe, effective, efficient patient centered care. Serves as a central resource to patients and families to ensure exemplary care is provided. Communicates effectively with the Radiology & Surgery personnel and other department personnel.

Requirements

  • Bachelor's degree in Nursing required.
  • License Registered Nurse required.
  • Certificate 1 Basic Life Support required.
  • 3-5 years related work experience required in caring for surgical patients.
  • Strong analytic skills with quality and data analysis.
  • Excellent interpersonal skills.
  • Ability to work with a variety of personalities and disciplines.
  • Experience with interdisciplinary health care approach.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

  • Oncology experience.

Responsibilities

  • Initiates communication with patients regarding pathology results and follow up plan for abnormal results.
  • Guide patients through the health care system.
  • Assists patients in connecting with community and social support services.
  • Facilitates interaction and communication with health care staff and providers.
  • Provides breast health education to individuals and groups.
  • Develops and maintains a learning library for patients that include language specific materials.
  • Identifies personnel in departments involved in the care of breast health patients (i.e., physicians, nurses, radiology, social services, radiation oncology & hematology/oncology) and develop relationships with them.
  • Assist/direct patients with any questions/ concerns regarding payment of services.
  • Assists with arranging for patient transportation where needed.
  • Builds relationships with other patient navigators.
  • Tracks interventions and outcomes.
  • Through the use of formal screening performed at the time screening imaging, identifies patients at a higher risk for follow up consultation.

Benefits

  • Vaccinated against influenza (flu)
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