About The Position

We're seeking an energetic, patient-focused professional to coordinate care from scheduling to surgery, including case scheduling, insurance authorizations, pre-op education, and in-office procedures while supporting a collaborative team. The Patient Navigator provides assistance to patients and family members in assigned area. Based on physical, mental, and social assessment skills, the Navigator works in collaboration with staff and physicians on the coordination of appropriate referrals and resources to meet the needs of the patient being actively treated and upon discharge. Functions as a liaison between acute and sub acute providers in incorporating assistance with care needs post discharge. Assists with the coordination of evidence based best practices to promote positive patient outcomes following discharge. Provides education and emotional support to the patient and family. Coordinates efforts in the prevention of readmissions based on quality delivery of care at all levels. Responsibilities include, but are not limited, to the development, collection and analysis of data into specific dashboards utilized to enhance and coordinate the needs of the appropriate patient population.

Requirements

  • Energetic
  • Patient-focused
  • Physical assessment skills
  • Mental assessment skills
  • Social assessment skills

Responsibilities

  • Coordinate care from scheduling to surgery
  • Manage case scheduling
  • Handle insurance authorizations
  • Provide pre-op education
  • Assist with in-office procedures
  • Support a collaborative team
  • Provide assistance to patients and family members in assigned area
  • Coordinate appropriate referrals and resources to meet patient needs
  • Act as a liaison between acute and sub acute providers for post-discharge care needs
  • Coordinate evidence-based best practices to promote positive patient outcomes
  • Provide education and emotional support to patients and families
  • Coordinate efforts in the prevention of readmissions
  • Develop, collect, and analyze data into specific dashboards
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