Ambulatory Complex Care Center – Nurse Navigator
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. GENERAL PURPOSE: Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through system, facilitate interactions with care team, increase patient and provider satisfaction, maintain point of contact with providers and serve as first point of contact for patients and families. Full Time Days, no weekends, no holidays Join our Growing team the Complex Care Center, the newly, state-of-the-art Golisano Intellectual and Developmental Disabilities Institute (IDD) this role will be working directly with our unique IDD patients and families. The Nurse Navigator focuses on utilizing available resources, improving access to care, best practices, advocate, disease management, and to collaborate with the multidisciplinary team to deliver the very best person-centered care for our IDD unique population. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
Requirements
- BSN in nursing required
- 3 years of acute care experience required
Responsibilities
- Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers
- Eliminate barriers to timely care
- Facilitate flow through system
- Facilitate interactions with care team
- Increase patient and provider satisfaction
- Maintain point of contact with providers
- Serve as first point of contact for patients and families
- Utilizing available resources
- Improving access to care
- Best practices
- Advocate
- Disease management
- Collaborate with the multidisciplinary team to deliver the very best person-centered care for our IDD unique population
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
