A professional registered nurse who provides individualized assistance to patients, families, and caregivers to help overcome health care system barriers. The Nurse Navigator enhances the patient experience and clinical outcomes by providing seamless navigation throughout the continuum of care. The role collaborates with physicians and interdisciplinary team members to triage, coordinate, and manage patient care; educates patients; and serves as a point of contact for patients and families. The position participates in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and their sustainability. It facilitates shared decision-making and patient engagement by building trusting relationships, addressing communication and health literacy needs, and helping patients incorporate their values and preferences into treatment decisions. The role promotes positive outcomes for patients, providers, and the Sutter health care system.
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Career Level
Mid Level
Education Level
No Education Listed