Registered Nurse Navigator
Cardiac Study Center•Spokane, WA
•Onsite
About The Position
The Heart Failure Nurse Navigator plays a vital role in the patient journey, supporting individuals diagnosed with heart failure from hospital discharge through outpatient care. In this multifaceted role, you’ll act as a case manager, educator, and advocate—working closely with physicians, floor nurses, and support staff to ensure continuity of care and prevent hospital readmissions. You’ll split your time between two primary campuses: DMOB (main office) and DHEC (hospital campus), actively engaging with both clinic and inpatient teams.
Requirements
- Current Washington State RN license required
- Must obtain an MSL and Oregon license within 90 days of hire. You will be reimbursed for this expense as a condition of your employment.
- Bachelor’s degree in Nursing (BSN) preferred; associate degree considered with additional experience
- 3–5 years of clinical experience (experience with cardiac or heart failure patients a plus)
Nice To Haves
- Master’s degree in Nursing (a standout feature, but not required)
- Experience developing healthcare programs
- Knowledge of GDMT and heart failure case management
- Strong interpersonal, communication, and critical thinking skills
- Passion for patient-centered care and health education
Responsibilities
- Coordinate follow-up care post-hospitalization
- Educate patients and families on heart failure, medications, lifestyle, and care plan
- Perform CardioMEMS monitoring and interpret data
- Navigate barriers to care including insurance or scheduling issues
- Establish long-term support relationships with patients
- Round on floors to identify heart failure patients and collaborate on discharge plans
- Be a visible presence on the floor and in PPR meetings
- Collaborate with inpatient teams to ensure timely GDMT (guideline-directed medical therapy) initiation
- Provide staff education, in-services, and training on heart failure protocols
- Assist with development and refinement of HF education packets
- Educate new RN residents and cardiology fellows on heart failure protocols
- Monitor outcomes and track patient success to inform quality improvement
- Support outpatient clinic operations during staff absences
- Make HF education packets for both inpatient and clinic use
- Collaborate with Billing, HUCs, and leadership on follow-up processes
Benefits
- Medical, dental, and vision coverage
- 401(k) with employer match
- Paid time off, holidays, and floating holidays
- Tuition assistance
- Employee wellness programs and mental health resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
