Nurse Navigator, Infectious Disease

Medical Faculty Associates, Inc.

30d

About The Position

Under general administrative direction, provides a significant level of patient education related to illness and planned management and treatment and facilitates coordination of care for INFECTIOUS DISEASE patients. In addition, the Nurse Navigator provides in-clinic support to providers, as needed.

Requirements

An Bachelor’s degree in Nursing or higher, or an equivalent combination of training and experience.
Current D.C. Licensure as a Registered Nurse or evidence of application for licensure in D.C.
A minimum of 2 years of experience as a Registered Nurse is required.
Sit, walk, reach, bend, or twist for long periods of time in an office setting.
Must be able to lift, carry, push, or pull up to 20 lbs. as part of the role.
Regularly exposed to healthcare settings that may require personal protective equipment.
Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

Responsibilities

Liaison for ID patients requiring coordination of care and support.
Work collaboratively with the administrative and clinical ID teams to manage clinical issues; urgent tasks, prescription pre-authorizations and refills, appointments.
Coordinate and manage all urgent orders for dynamic testing and procedure referrals to include patient preparation and education.
Follow up with patients on testing and procedure results in coordination with providers.
Provide appropriate clinical support, counseling, and education. Alerts provider to urgent situations that cannot wait until scheduled follow-up.
Prepares Clinic prep notes for new patients and returning patients which includes scanning notes/imaging, contacting referring physicians or imaging groups, and contacting patients on any issues on items needed for visit.
Prepares records needed and reconciled for future appointments.
Assist providers in addressing insufficiencies in care provision by coordinating follow-up, orders, and referrals.
Participates in quality improvement, patient safety, and patient experience initiatives.
Measures and tracks departmental progress in meeting quality, safety, and patient experience goals.
Participates in training and education of support staff.
Keep up-to-date records/data for programs and patients within MFA and GWUH.
Identify and coordinate health maintenance issues.