Nurse Navigator 2, MNI NeuroPsych - Office, FT, 8:00am - 4:30pm

Baptist Health South Florida • Miami, FL

1d • Onsite

About The Position

Baptist Health is the region's largest not-for-profit healthcare organization, comprising 12 hospitals, over 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. It features internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, supported by philanthropy and driven by a faith-based mission of medical excellence. Baptist Health has been recognized as one of Fortune's 100 Best Companies to Work For for 25 years and was the most awarded healthcare system in South Florida in the 2024-2025 U.S. News & World Report Best Hospital Rankings. The organization emphasizes personal connections with colleagues and meaningful relationships with patients and their families, fostering a culture rooted in purpose where every team member contributes to a positive impact. The Nurse Navigator (NN) serves as a multidisciplinary team leader and liaison among patients, family, physicians, clinical care teams, community organizations, and BHSF leadership. This role involves leading the coordination of care across the continuum, providing education, support, and resources to patients and their families, facilitating shared decision-making, advocating for patients, ensuring timely access to quality multidisciplinary care, and promoting patient satisfaction. The NN is also responsible for monitoring individuals, populations, and program outcomes and engaging in quality improvement activities.

Requirements

• Bachelor Science Nursing (BSN) degree
• Active Registered Nurse license
• Certification in area of expertise
• Advanced Cardiovascular Life Support (ACLS)
• Basic Life Support (BLS)
• Neonatal Resuscitation Program (NRP)
• Pediatric Advanced Life Support (PALS)
• 5 years nursing experience in key relevant areas such as MedSurg, Oncology Care (Inpatient/Outpatient Oncology, Infusion, Radiation, BMT, etc.), Patient Navigation or related service (Case Management, Care Coordination, Social Work, Population Health, etc.), or specific Disease Sites (Breast, GI, GU, Neuro, etc.)
• Skilled in Microsoft Office applications (Word, Excel, Sharepoint, TEAMS)
• Skilled in EMR applications (HEDIS, STAR, etc.)
• Typing skills
• Life Support Certificate (BLS, NRP, PALS, ACLS) as per department standard

Nice To Haves

• Experience working in a hospital, managed care or medical office
• Bilingual English/Spanish

Responsibilities

• Acts as a multidisciplinary team leader and liaison between patients, family, physicians, clinical care teams, community organizations and BHSF leadership
• Leading coordination of care across the continuum
• Providing education, support and resources to patient/family
• Facilitate shared decision making
• Patient advocacy
• Ensuring timely access to quality multidisciplinary care and patient satisfaction
• Monitor individuals, populations and program outcomes
• Engage in quality improvement activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees