Nurse Navigator 1 (H)

University of Miami•Doral, FL

2d•Onsite

About The Position

The University of Miami/UHealth Department of Obstetrics and Gynecology is hiring a full-time Nurse Navigator 1 in Miami, Florida. The Nurse Navigator is the initial point of contact for patients entering the health system, ensuring timely scheduling of the first appointment and coordinating care after that appointment. The role supports patients throughout the care continuum and serves as a liaison among patients, families, caregivers, and the multidisciplinary care team. The incumbent is committed to quality patient care, develops innovative approaches to meet diverse patient needs, and ensures best practices. UHealth is South Florida’s only university-based health system. It provides patient care supported by research and medical education at the Miller School of Medicine and serves South Florida, Latin America, and the Caribbean.

Requirements

Bachelor’s degree in a relevant field.
At least 2 years of relevant work experience.
Valid State of Florida Registered Nurse (RN) license.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to collaborate with others and contribute to a team environment.
Skill in using office software, technology, and relevant computer applications.
Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Triage new patient appointments to appropriate providers and ensure timely scheduling of initial appointments.
Review outside medical records to support appropriate scheduling.
Assess barriers to care and refer patients to support services, local organizations, and national organizations when needed.
Educate patients about their treatment plans based on their diagnoses.
Support patients throughout the care continuum.
Counsel individuals and patients on positive health practices.
Collaborate with a multidisciplinary team of experts to outline the best treatment for patients.
Perform holistic evaluations of the specialty population using enhanced, proven techniques and procedures to achieve better results.
Help improve patient care, healthcare policies, and resources.
Mentor healthcare professionals by serving as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orientees.
Maintain professional knowledge through affiliation with professional and technical organizations and participation in applicable continuing education programs, conferences, seminars, and workshops.
Follow University and unit-level policies and procedures and safeguard University assets.
Perform other duties or responsibilities as necessary.