Nurse Navigator 1 (H)

University of Miami•Doral, FL

1d•Onsite

About The Position

The Nurse Navigator 1 is the initial point of contact for patients entering the health system. The role assures timely scheduling of the first appointment, coordinates care after that appointment, and supports patients throughout the care continuum. The Nurse Navigator serves as a liaison among patients, families, caregivers, and the multidisciplinary care team, demonstrating a commitment to quality patient care and using creative and innovative approaches to meet diverse patient needs and ensure best practices.

Requirements

Bachelor’s degree in a relevant field.
Minimum 2 years of relevant work experience.
Valid State of Florida Registered Nurse (RN) license.
Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Ability to work collaboratively with others and contribute to a team environment.
Proficiency using office software, technology, and relevant computer applications.
Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Triage new patient appointments to appropriate providers and ensure timely scheduling of initial appointments.
Review outside medical records to support appropriate scheduling.
Assess barriers to care and refer patients to support services and local or national organizations when needed.
Educate patients about treatment plans based on their diagnoses.
Support patients throughout the care continuum.
Counsel individuals and patients on positive health practices.
Collaborate with a multidisciplinary team to determine the best treatment for patients.
Conduct holistic evaluations of the specialty population using enhanced, proven techniques and procedures to achieve better results.
Contribute to improvements in patient care, healthcare policies, and resources.
Mentor healthcare professionals by serving as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers.
Maintain professional knowledge through affiliation with professional and technical organizations and participation in applicable continuing education programs, conferences, seminars, and workshops.
Follow University and unit-level policies and procedures and safeguard University assets.
Perform other duties or responsibilities as necessary.