Nurse Manager, Outpatient - Infusion

UTMB Health•Galveston, TX

About The Position

The Nurse Manager is a professional nurse leader who provides guidance and direction to outpatient clinical staff. The role is responsible for ensuring nursing care complies with hospital and departmental policies and procedures, established standards of nursing care and practice, and applicable Texas requirements. The Nurse Manager assesses and oversees the quality, quantity, and mix of nursing staff assigned to the clinics each day. The Nurse Manager leads the daily operations of the Infusion Therapy Clinic, including managing extended 12-hour clinic hours. The role collaborates across Infusion Therapy Clinics to provide cross-coverage as needed and maintains a visible leadership presence to support staff, patients, and operational needs during extended hours. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m., with additional work as needed on occasion. Salary is commensurate with experience.

Requirements

  • Registered Nurse (RN) with a bachelor's degree in Nursing.
  • At least five years of experience in health care; outpatient experience preferred.
  • Supervisory experience.
  • Current license or valid permit to practice professional nursing in Texas.

Nice To Haves

  • Progressive nursing leadership experience in both outpatient and inpatient settings.
  • Three or more years of experience in oncology care and infusion therapy.
  • Professional certification in oncology nursing or a related specialty area.
  • Experience in an outpatient setting.

Responsibilities

  • Define clinical personnel requirements and position competencies for the practice with the Director of Nursing.
  • Monitor staffing levels and adjust staffing to meet clinical care and financial objectives.
  • Interview, hire, and orient clinical personnel.
  • Evaluate and document personnel performance objectively and take corrective action as appropriate.
  • Ensure nursing staff provide patient care in accordance with applicable hospital, practice, and outpatient clinic policies and procedures, nursing standards, and Texas requirements.
  • Coordinate clinic nursing functions, including assessment, patient teaching, and medical record documentation.
  • Coordinate the overall patient flow process with clinic management.
  • Participate in clinical department and hospital-wide programs affecting care delivery.
  • Represent the clinical practice when working with other components of UTMB.
  • Assist in conducting orientation programs for nursing personnel.
  • Work with the Clinic Manager to develop or modify supply, personnel, capital equipment, and special program budgets.
  • Maintain a continuous physical presence in the clinic and respond to requests for assistance.
  • Identify opportunities for clinic improvement; facilitate patient flow, communication, and problem resolution; and assist with implementation of policies and programs.
  • Serve as a resource and role model for staff, encourage participation in practice activities, assist nursing staff in evaluating patient care needs, and perform nursing functions to assist with staffing when necessary.
  • Serve on task forces, work groups, or committees as requested, and lead or participate in collaborative approaches to developing and enhancing an integrated system of care.
  • Communicate effectively with medical, clinical, and clerical staff and with patients and visitors to support clinic operations and resolve inquiries.
  • Inform the Director of Clinic Operations or Director of Nursing of operational issues in a timely manner.
  • Identify and promptly address unsafe practices and other safety issues in the clinic.
  • Ensure staff participation in fire safety, infection control, and other mandatory training.
  • Assist in developing and implementing medical office or administrative policies related to care delivery.
  • Participate in continuing education, share information from special programs and workshops as appropriate, and pursue personal professional development.
  • Identify appropriate departmental internal controls and provide mechanisms to monitor and enforce compliance.
  • Perform related duties as assigned.
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