Nurse Manager, Outpatient - Infusion

University of Texas Medical Branch (UTMB)•Galveston, TX

About The Position

The Nurse Manager is a professional nurse leader who guides and directs outpatient clinical staff and ensures nursing care meets hospital departmental policies and procedures, established nursing standards and practices, and Texas requirements. The role assesses, monitors, and oversees the quality, quantity, and mix of nursing staff assigned to the clinics each day. The Nurse Manager leads daily operations of the Infusion Therapy Clinic, including its extended 12-hour clinic hours. The role collaborates across Infusion Therapy Clinics to provide cross-coverage as needed and maintains a visible leadership presence to support staff, patients, and operational needs during extended hours.

Requirements

Registered Nurse with a Bachelor’s degree in Nursing.
At least five years of experience in health care; outpatient experience is preferred, and supervisory experience is required.
Current license or valid permit to practice professional nursing in Texas.

Nice To Haves

Progressive nursing leadership experience in both outpatient and inpatient settings.
Three or more years of experience in oncology care and infusion therapy.
Professional certification in oncology nursing or a related specialty area.

Responsibilities

Define clinical personnel requirements and position competencies for the practice with the Director of Nursing.
Monitor staffing levels and adjust staffing to meet clinical care and financial objectives.
Interview, hire, and orient clinical personnel.
Evaluate and document personnel performance objectively and take corrective action as appropriate.
Ensure nursing staff provide care in accordance with hospital, practice, and Outpatient Clinic policies and procedures, established nursing standards, and Texas requirements.
Coordinate clinic nursing functions, including assessment, patient teaching, and medical record documentation; coordinate overall patient flow with clinic management.
Participate in clinical department and hospital-wide programs affecting care delivery.
Represent the clinical practice when working with other components of UTMB.
Assist with nursing personnel orientation programs.
Work with the Clinic Manager to develop or modify supply, personnel, capital equipment, and special program budgets.
Maintain a continuous physical presence in the clinic and respond to requests for assistance.
Identify opportunities for improvement in clinic operations.
Facilitate patient flow, communication, and problem resolution.
Assist with implementation of policies and programs.
Serve as a resource and role model for staff; encourage participation in practice activities.
Assist nursing staff in evaluating patient care needs and assist with staffing by performing nursing functions when necessary.
Serve on task forces, work groups, or committees as requested.
Lead or participate in collaborative team approaches to developing and enhancing an integrated system of care.
Communicate effectively with medical, clinical, and clerical staff to support efficient clinic operations, and with patients and visitors to resolve inquiries.
Inform the Director of Clinic Operations or Director of Nursing of operational issues in a timely manner.
Identify and promptly address unsafe practices and other clinic safety issues.
Ensure staff participate in fire safety, infection control, and other mandatory training.
Assist in developing and implementing medical office or administrative policies related to care delivery.
Participate in continuing education, share information from programs and workshops with co-workers as appropriate, and pursue personal professional development.
Identify appropriate departmental internal controls and provide mechanisms to monitor and enforce compliance.
Perform related duties as assigned.
Lead daily Infusion Therapy Clinic operations, including management of extended clinic hours; collaborate across Infusion Therapy Clinics to provide cross-coverage and maintain leadership presence during extended hours.