Nurse Manager, RN-Medicine Step Down-Mount Sinai Hospital-Full Time-Days

Mount Sinai Health System•New York, NY

17d•Onsite

About The Position

The Nurse Manager is responsible for managing nursing practice and operations in a designated clinical setting. The role oversees clinical nursing practice, recruitment and retention, labor relations, staffing, budgets and supplies, employee performance, quality improvement, staff education, medical record documentation, regulatory compliance, and patient safety plans. The Nurse Manager coordinates patient care with multiple professionals from admission through discharge and works closely with the Nursing Director, unit physician dyad partner, and staff to uphold patient-care standards and respond to patient, family, and organizational needs. The Nurse Manager leads patient-centered nursing practice and promotes the Mount Sinai Relationship Centered Care model. The position provides administrative and clinical oversight of unit operations, workforce deployment, patient flow, resource use, financial stewardship, staff development, and compliance with applicable policies and standards. The role also leads quality and safety improvement, shared decision-making, and professional development activities. This is a full-time day-shift position at Mount Sinai Hospital. The listed annual salary range is $140,001.21–$177,585.91. Actual salary depends on factors including experience, education, and operational need.

Requirements

Bachelor of Science degree with a major in nursing.
Three to five years of nursing clinical care experience; Charge Nurse or supervisory experience is preferred in the posting.
Relevant clinical competence in the assigned area of nursing practice.
Current Registered Nurse license and registration in New York State.
Basic Life Support (BLS) certification through the American Heart Association.
Advanced Cardiovascular Life Support (ACLS) certification.

Nice To Haves

Master’s degree in nursing or a health-related field.
Three to five years of nursing clinical care with Charge Nurse or supervisory experience.
Board certification in a clinical specialty or leadership.

Responsibilities

Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Modified Primary Nursing care delivery model.
Model, integrate, observe, and assess staff performance in Hourly Care Checks, providing meaningful feedback and coaching.
Round with identified patients Monday through Friday and with staff weekly; communicate patient experience and staff engagement information to support action plans.
Collaborate with the physician dyad and interdisciplinary care team, escalating concerns and addressing barriers to safe, timely discharge.
Follow up on patient and family concerns, provide service recovery, and escalate issues to nursing leadership or Patient Relations as appropriate.
Facilitate patient-centered care processes, communication huddles, interdisciplinary rounds, transitions of care, and discharge planning.
Interpret and communicate patient experience scores, benchmarks, and performance indicators; use the Story Board process within the Data Management Board to monitor progress.
Lead a safe, therapeutic, efficient, and patient-centered care environment across applicable clinical settings.
Investigate practice and operational variances; participate in root cause analysis and Patient Safety Solutions processes and implement corrective action plans.
Monitor quality, safety, throughput, length-of-stay, and discharge metrics; lead improvement initiatives using Lean methods, high-reliability principles, and Daily Management Boards.
Promote Just Culture, reporting of errors and near misses, staff participation in safety initiatives, and compliance with required competency evaluations.
Ensure accurate clinical nursing documentation and address gaps in the institutional information technology infrastructure.
Oversee daily operations, staffing, patient access and flow, support services, interdisciplinary collaboration, resource utilization, and financial stewardship.
Ensure compliance with staffing regulations, collective bargaining agreements, regulatory requirements, and applicable staffing standards.
Work with the Center-led Staffing Department to meet staffing grids and optimize workforce deployment; monitor staffing trends and implement data-informed workforce recommendations.
Lead recruitment and retention strategies, maintain position control, and manage staffing plans and workforce resources.
Manage unit salary, supply, and capital equipment budgets; monitor the availability and maintenance of nursing equipment and supplies.
Evaluate, mentor, coach, counsel, and discipline staff as needed; evaluate new or transferred employees and participate in probationary-period decisions.
Complete staff performance appraisals and performance improvement plans, and communicate feedback to nursing leadership.
Interpret and implement collective bargaining agreements and system and hospital policies; collaborate with Nursing and Labor Relations on disciplinary actions and serve as a management witness when needed.
Ensure staff complete orientation goals, progress reports, and annual competency requirements; participate in competency planning.
Conduct staff meetings, maintain meeting minutes, communicate policy and operational changes, and recognize staff contributions to quality and safety.
Facilitate organizational change and lead shared decision-making, shared governance, staff engagement, and unit or departmental councils and initiatives.
Ensure assigned clinical areas comply with applicable regulatory, accreditation, and professional practice standards, including NYSDOH and The Joint Commission requirements.
Model clinical leadership, ethical decision-making, professional conduct, scholarship, lifelong learning, and evidence-based nursing practice.
Support the development of clinical colleagues and the healthcare environment; serve as a role model and preceptor for new leadership staff and students.
Participate in professional organizations, nursing committees, and initiatives that contribute to the nursing profession.