Nurse Manager-Outpatient Specialty Clinics

Veterans Health Administration • Charleston, SC

2d • Onsite

About The Position

The Nurse Manager (NM) functions as a clinical expert and is accountable for all elements of the nursing process when providing or supervising direct patient care. The NM assesses, plans, implements, and evaluates care using age-specific components and coordinates care focused on patient education, self-management, and customer satisfaction across the continuum of care.

The NM is accountable for the operation of assigned units and may provide coverage for other Nurse Managers. The role provides leadership, supervision, staff development, and performance evaluation, while serving as a role model, educator, and practitioner. The NM collaborates with interdisciplinary teams to improve care outcomes, remove barriers, and implement evidence-based programs and processes. The position also supports ethical and accountable practice, high-quality and cost-effective care, professional development, regulatory compliance, and alignment of nursing objectives with organizational strategy.

This is a federal VA nursing position with a Monday–Friday work schedule from 7:00 a.m. to 3:30 p.m. Telework and virtual work are not available. Relocation and recruitment incentives, as well as permanent change of station authorization, are not available. The position requires a current, full, active, and unrestricted nursing registration in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated education and licensure exceptions. Applicants must meet applicable VA nursing grade requirements.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, subject to the listed VA education exceptions and foreign-education requirements.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Meet the applicable VA Nurse I, Nurse II, or Nurse III education, experience, scope, and dimension requirements for the grade assigned.
• U.S. citizenship; non-citizens may be appointed only when qualified citizens cannot be recruited in accordance with VA policy.
• Selected applicants must complete applicable onboarding, background/security investigation, pre-employment physical evaluation, and drug testing; the position is subject to random drug testing.
• Participation in the seasonal influenza vaccination program is required.
• Must be able to meet the position’s physical requirements, including visual acuity, hearing, speech, manual dexterity, and periods of walking, standing, stopping, sitting, bending, pulling, and pushing; transferring patients or objects may be required.
• Must be able to work effectively in stressful situations, shift priorities based on patient needs, and respond appropriately to possible exposure to infected patients, contaminated materials, protective-clothing situations, and occasionally combative patients.

Nice To Haves

• Master of Science in Nursing (MSN).
• Three to five years of management experience.
• Five years of acute care experience.

Responsibilities

• Manage and remain accountable for the operation of assigned units, providing coverage for other Nurse Managers as needed.
• Direct and supervise staff orientation, training, development, and individual performance evaluation.
• Provide leadership as a role model, educator, practitioner, and supervisor to the team.
• Collaborate with interdisciplinary team members to remove barriers and implement evidence-based programs and processes that improve care outcomes.
• Engage in professional organizations to support leadership and career growth.
• Apply ethical principles in decision-making and foster accountability at personal, organizational, and staff levels.
• Equip staff to provide competent care and promote accountability for high-quality, cost-effective outcomes.
• Build alliances across the care continuum through active listening, engagement, and emotional intelligence.
• Contribute to care delivery models and environmental design to support evidence-based, accessible, affordable, and equitable patient care.
• Maintain compliance with regulatory and accreditation standards, directives, policies, and standard operating procedures.
• Align nursing and clinical objectives with organizational strategic outcomes and participate in strategy planning and execution.
• Provide peers with constructive feedback and support colleagues through knowledge sharing.
• Foster a safe, supportive environment conducive to healthcare professionals’ development.
• Contribute a professional nursing perspective to interdisciplinary discussions and partner with others to effect change.
• Evaluate outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
• Be accountable for documented outcomes at the program or service level.
• Assess, plan, implement, and evaluate nursing care using age-specific components.
• Coordinate care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree