About The Position

The Nurse Manager leads clinical practice, staff development, and daily operations for the Main Recovery Room (PACU) nursing unit at Jackson Memorial Hospital. The role is responsible for assessing, planning, coordinating, implementing, and evaluating unit-level nursing practice, and for ensuring high-quality, safe, and appropriate patient care, staff competency, and effective use of resources and services. The Nurse Manager ensures care complies with organizational policies and procedures and demonstrates fiscal responsibility and accountability. The role translates executive strategies into frontline operations by managing strategic, financial, and human resource plans, performance improvement initiatives, clinical practice, and technology. The Nurse Manager advances the organization’s strategic goals, employee engagement, service excellence, quality outcomes, operational effectiveness, and continuous improvement while supporting a safe and professional work environment.

Requirements

  • ICU or PACU nursing experience, including management experience.
  • Generally, 5 to 7 years of related experience.
  • Bachelor’s degree in Nursing.
  • Valid Florida RN license.
  • Maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by regulation or nursing standards of practice.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Effective oral and written communication skills.
  • Ability to handle difficult and stressful situations with professional composure.
  • Ability to understand and follow instructions and exercise sound, independent judgment.
  • Knowledge and skill in using job-appropriate technology and software applications.
  • Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Skill in monitoring and assessing performance to make improvements or take corrective action.
  • Ability to use logic and reasoning to assess alternative solutions and approaches to problems.
  • Ability to plan, implement, and evaluate programs; establish goals and objectives; and recognize, analyze, and solve problems.
  • Ability to understand, respect, and accommodate patients’ preferences and needs regarding their beliefs, customs, and practices.
  • Ability to provide clear, accurate, and effective information to doctors, nurses, patients, and family members.
  • Ability to show compassion and patience and maintain a nonjudgmental approach toward patients, families, employees, and customers.
  • Clinical knowledge, skill, and ability to complete all required unit competencies accurately and fully.

Nice To Haves

  • Management experience is strongly preferred.

Responsibilities

  • Define and implement nursing’s strategic plan within the unit and align unit goals and activities with organizational objectives.
  • Communicate the organization’s strategic plan, including roles, timelines, milestones, and resource utilization.
  • Improve employee engagement through collaboration, recognition, mentoring, supportive relationships, and clear performance expectations.
  • Review employee engagement and workforce reports, including satisfaction results, turnover, and exit interviews.
  • Promote effective communication about departmental successes and opportunities for improvement and support a Just Culture model for reporting unsafe practices.
  • Improve quality and performance metrics, including core measures, hospital-acquired infections, safety initiatives, and patient experience.
  • Round on patients to assess care and use the iRounding tool for patient satisfaction.
  • Monitor service indicators, participate in patient experience committees, implement new processes, and facilitate employee education about service excellence.
  • Role-model service excellence and the organization’s CARE values: Compassion, Accountability, Respect, and Expertise.
  • Lead employee growth and development, unit operations, and strategic succession planning.
  • Serve as a change agent and involve staff in process-improvement initiatives.
  • Develop unit objectives, goals, and strategies consistent with organizational priorities.
  • Maintain positive relationships with providers and involve multidisciplinary teams in planned changes through the shared governance model.
  • Lead collaboration with the Labor Management Partnership team to develop staffing efficiencies, improve service excellence and employee satisfaction, and sustain quality outcomes.
  • Promote the organization’s mission, vision, philosophy, code of ethics, and CARE values.
  • Ensure interdisciplinary performance improvement aligns with organizational programs and foster innovation, continual learning, and accountability.
  • Partner with other disciplines to drive and sustain positive change; attend leadership classes offered by the leadership development team.
  • Use established process-improvement technologies to improve quality metrics, facilitate change, and encourage staff involvement and participation in shared governance and unit-level decisions.
  • Perform cost-benefit and impact analyses using financial models, flowcharting, and other quantitative methods.
  • Monitor and manage unit finances and productivity and justify monthly variances.
  • Maintain compliance with regulatory requirements and Jackson Health System policies and procedures.
  • Maintain current knowledge of healthcare administration trends relevant to nursing practice and quality care.
  • Design and implement flexible staffing models that provide adequate patient-care staffing while meeting unit targets.
  • Maintain a physically, emotionally, and psychologically safe professional environment for nurses.
  • Follow unit-specific policies and procedures and use job- and unit-specific equipment as required.
  • Perform other related job duties as assigned.
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