Nurse Manager PCC

Norton Sound Health Corp•Nome, AK

5d•$61 - $83

About The Position

The Nurse Manager provides administrative oversight for clinical services within the Primary Care and Specialty Care Clinics and oversees case management coordination in support of the Patient Centered Medical Home (PCMH). The role provides patient- and family-focused care, directs assigned employees through leadership, training, assistance, performance evaluation, and corrective action, and provides collaborative leadership across interdisciplinary teams. The position upholds the organization’s vision, mission, and values, and complies with its policies, procedures, code of conduct, and work rules. The Nurse Manager leads PCMH implementation and sustainability, advances team-based care, empanelment, and access, and supports PCMH recognition and accreditation. The role provides clinical leadership and quality improvement, oversees population health and care coordination, integrates operational and administrative functions, leads staff development, enhances patient experience and engagement, and ensures regulatory compliance and risk management. The position requires a bachelor’s degree in nursing, at least 3–5 years of clinical nursing experience in primary or ambulatory care settings, and at least 2–3 years of leadership experience. A current Alaska RN license and AHA BLS are required.

Requirements

Bachelor’s degree in nursing.
Minimum 3–5 years of clinical nursing experience in primary or ambulatory care settings.
Minimum 2–3 years of leadership experience.
Current Alaska RN license.
AHA BLS certification.
High-level knowledge of case management processes.
Above-average management and leadership skills.
Above-average ability to communicate and foster teamwork.
Ability to work collaboratively with healthcare providers in their fields of expertise.
Above-average customer service skills.
Above-average knowledge of chart documentation and the Cerner electronic health record.
Knowledge of referral services and interdisciplinary team leadership.
Ability to pull reports and use patient registries for population health.
Knowledge of current PCMH standards and criteria.
Understanding of project management tools and resources for leading high-level initiatives.
Ability to lead, motivate, and collaborate; above-average communication skills; and ability to multitask.
General knowledge of typical office technologies, including computers, printers, copiers, fax machines, and office software.
Patient/customer service, interpersonal, and communication skills; time management and organizational ability; ability to follow policies and instructions; ability to communicate with supervisors; and ability to maintain patient/customer confidentiality.

Responsibilities

Lead PCMH implementation and sustainability, advancing team-based care, empanelment, and enhanced access while supporting PCMH recognition and accreditation efforts.
Optimize workflows for access and continuity and promote patient-centered, coordinated, high-quality care.
Provide clinical leadership and quality improvement, including evidence-based care and initiatives in chronic disease management, preventive care, and patient safety.
Monitor performance metrics and enforce adherence to clinical protocols and scope of practice.
Oversee population health and care coordination, including high-risk patient programs and transitions of care.
Use registries and data tools, collaborate across disciplines, and promote patient engagement and self-management.
Integrate clinical and administrative functions, optimize clinic flow and staffing, and monitor key performance indicators.
Recruit, supervise, and evaluate clinical and administrative teams; foster a collaborative PCMH-aligned environment; and ensure ongoing education and competency validation.
Promote patient-centered care, implement feedback and service recovery systems, and support shared decision-making and culturally responsive practices.
Ensure compliance with HIPAA, OSHA, CMS, and state requirements; support audit readiness; oversee incident management; and ensure accurate documentation.
Demonstrate the organization’s values, professionalism, accountability, cooperation, consideration of others, and collaborative ability.