Nurse Manager (RN) for Home Care

Wellstar Health System

19d

About The Position

The Nurse Manager of the Wellstar Home Care program is a registered professional nurse who provides leadership and management for the home care unit. The role uses home health knowledge and nursing skills to promote a center of excellence aligned with Wellstar Home Health’s mission and vision. The manager oversees interdisciplinary care delivered by professional and non-professional staff in patients’ homes, coordinates episodes of care, maintains quality, and serves as a communication resource among the agency, staff, physicians, patients, and other entities. The position is also responsible for fiscally responsible service utilization, resource allocation, and adherence to state, federal, and accreditation requirements. The Nurse Manager supports RN Case Managers and LPNs in achieving quality outcomes and fostering a work environment built on trust, open communication, teamwork, inclusion, and respect. The position’s competencies and responsibilities are based on Wellstar’s 5-Star Nursing Professional Practice Model. The manager is expected to uphold the Georgia Professional Nurse Practice Act, the American Nurses Association’s Scope of Practice and Code of Ethics, system policies and procedures, and service excellence goals while keeping the patient’s voice central. Responsibilities span staff supervision and development, patient safety and regulatory compliance, customer service and communication, financial and productivity management, and program growth and improvement. The role also performs other duties as assigned and complies with Wellstar Health System policies, standards of work, and code of conduct.

Requirements

Graduate of an accredited school of nursing.
Bachelor's degree.
At least one year in a medical or surgical nursing or clinical setting.
At least one year of successful supervisory or management experience and home care experience.
Current RN license: single-state or RN compact license.
BLS certification through the listed American Heart Association or American Red Cross options, or BLS Instructor certification.
Georgia driver's license or valid state driver's license.
Private vehicle insurance.
Excellent verbal and written communication and relationship-building skills.
Knowledge of the healthcare environment and leadership skills, including implementing and managing change, systems thinking, coaching, inspiring others, and modeling professional practice.
Professionalism and teamwork or collaboration with staff, departments, and medical staff.
Business skills to manage human and material resources.
Ability to continuously learn, understand healthcare financing, and apply strategy and operations knowledge to manage a business unit.
Ability to use data and technology to support work processes and decision-making.
Ability to support shared governance or shared decision-making and design and deliver evidence-based care focused on quality and safety.
Knowledge of risk management and accreditation, regulatory, and licensing requirements, with the ability to uphold requirements and measure outcomes.

Responsibilities

Supervise direct reports and ensure productivity management expectations are met.
Interview and evaluate applicants for open positions within the area of responsibility.
Manage employee engagement, department retention, and turnover.
Conduct on-site visits with field clinicians and ensure staff training and development are complete.
Complete mid-year and yearly evaluations for direct reports.
Work with HR and the Director to provide corrective actions and resolve complex issues in a timely manner.
Manage employee HR information through SuccessFactors.
Maintain clinical knowledge and skills by keeping current with trends, procedures, and techniques.
Review daily active patients to ensure scheduling and documentation are complete.
Work with the QA team to ensure accurate and timely starts of care and recertifications.
Conference daily with the project assistant to monitor productivity and ensure visits, starts of care, and new-patient visits are scheduled.
Ensure compliance with applicable regulatory and accreditation standards.
Develop and conduct weekly team conferences for clinical education and patient review.
Review written plans of care, process PIOs and LPN orders, and obtain orders from physicians.
Monitor patient satisfaction and clinical outcomes using HHCAHPS reports.
Serve on committees as assigned.
Review new admissions to ensure appropriate referrals, supplies, and orders.
Serve as a communication resource among Wellstar Home Health, patients, physicians, and other entities.
Ensure effective communication with other Wellstar departments and team members and provide service recovery as needed.
Work with the scheduling team to support continuity of care and meet productivity expectations.
Monitor daily patient volume to manage productivity and determine the need for additional resources.
Ensure discharges are completed on time.
Work with the Home Health Director on cost-control initiatives and review drop-ship supplies for savings and appropriateness.
Work with the Home Health Director and Executive Director on strategic planning and process improvement.
Support the Home Health targeted growth budget and recommend and implement new departmental programs or services.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.