Children's Behavioral Health - Nurse Manager

Duke Careers • Durham, NC

1d • Onsite

About The Position

The Behavioral Health (BH) Nurse Manager serves as a key clinical and operational leader across both adult and pediatric outpatient behavioral health services. This position reports directly to the Duke Children's Clinical Operations Director (COD), with a dotted-line reporting relationship to the Duke Children's Administrative Operations Director (AOD) and the Adult Behavioral Health AOD. Through close collaboration with operational, clinical, and medical leadership, the Nurse Manager supports the delivery of high-quality, patient- and family-centered care across multiple behavioral health settings. The Nurse Manager will provide leadership and operational oversight for Adult Behavioral Health Clinics, a multi-site program that includes Duke Behavioral Health North Durham, North Pavillion, and embedded provider programs; Pediatric Behavioral Health Clinics at Lakeview; Autism Clinic; Duke Children's Evaluation Center (DCEC); Pediatric Psychodiagnostic Clinic; and Duke Children's Partial Hospitalization Program (PHP). Duke Behavioral Health provides comprehensive outpatient services for children, adolescents, and adults experiencing a wide range of mental and behavioral health conditions, including anxiety, depression, ADHD, eating disorders, personality disorders, substance use disorders, and other behavioral health concerns. Care is delivered through a multidisciplinary team of psychiatrists, psychologists, nurses, social workers, advanced practice providers, therapists, and other healthcare professionals committed to individualized, evidence-based care. Treatment modalities include but are not limited to medication management, therapy, neurodiagnostic testing services, partial hospitalization program and group therapy.

Requirements

• Bachelor's degree in Nursing is required.
• Three years of nursing experience is required.
• Must have current or compact RN licensure in the state of North Carolina.
• BCLS certification required.
• Nurses hired into leadership positions must obtain a nursing leadership certification within one year of hire.
• New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.
• Clinical Quality Management and Service management skills.
• Orientation, Accountability, Planning, prioritization and time.
• Problem solving and innovation; Finance and budget acumen.
• Active Listening and effective communication.
• Identifying and recruiting top talent; Develop and retain talent.
• Showing support, teambuilding, conflict prevention and management.
• Motivating and influencing; managing vision and purpose.
• Working knowledge of regulatory requirements including NCBON, TJC and Infection Prevention.

Nice To Haves

• Master's degree in Nursing strongly preferred.
• Experience in Behavioral Health and/or Ambulatory environments preferred.

Responsibilities

• Serves as the clinical and operational leader for these behavioral health programs, partnering closely with medical directors, Duke Children's leadership, Adult Behavioral Health leadership, and interdisciplinary care teams.
• Clinical and operational oversight of nursing services.
• Quality, safety, and regulatory compliance.
• Staff development, engagement, and performance management.
• Resource stewardship and operational efficiency.
• Interdisciplinary collaboration and care coordination.
• Implementation of organizational and departmental strategic priorities.
• Through visible leadership and a commitment to continuous improvement, the Nurse Manager fosters a culture of excellence, accountability, collaboration, and exceptional patient care across the behavioral health continuum.

Benefits

• Relocation Assistance: Relocation is offered to employees relocating from a permanent residence located at least 50 miles from Duke University Hospital. Up to $10,000.
• Total Rewards: A comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager