Nurse Manager

ALLIANCE HEALTHCARE SERVICES, INCMemphis, TN
Onsite

About The Position

The Nurse Manager will be responsible for the 24-hour nursing coverage of all units and programs at Alliance Wellness Campus, including Adult, C&Y, CSU, CAC, Detox, and Respite. This role oversees all nurse functions (RN, LPN, CMA, Mental Health Technicians) within the Wellness Centers, specifically CAC, CSU, Detox, and Respite.

Requirements

  • Associate’s degree or higher in Nursing.
  • Eligible for any/all credentialing required by regulatory and funding sources.
  • Registered Nurse license in the state of TN. (TN compact licenses are acceptable)
  • CPR/BLS certification.
  • Knowledge of management and organization, and knowledge of the professional disciplines.
  • Training and/or experience in the administration of mental health programs.
  • Demonstrated administrative and supervisory ability.
  • Ability to work with conflicting or competing demands or interests of clients, employees, sponsors in the distribution of work, evaluating work and program effectiveness.
  • Knowledge of quality assurance and auditing.
  • Job requires individual judgment in patient care and case disposition, and in-program administration.
  • Ability to work effectively in a crisis service delivery setting dealing with individuals who are experiencing a mental health crisis and detox/withdrawals from substances.
  • Ability to use effective judgment in problem resolution.

Nice To Haves

  • Previous experience working in a crisis setting is preferred.

Responsibilities

  • Ensure 24-hour nursing staff coverage for crisis programs through schedule management.
  • Manage time and attendance of nursing staff.
  • Collect and review operational data.
  • Maintain and update position control.
  • Complete interviews and initiate the hiring process.
  • Manage retention and turnover for nursing staff and make recommendations to Human Resources and management.
  • Monitor agency nurse utilization.
  • Meet regularly with Nursing staff to monitor their professional development and goals.
  • Review nursing documentation for completion and clinical appropriateness.
  • Ensure the completion of nursing staff performance evaluations.
  • Ensure all medical equipment is ordered, working, and stored appropriately.
  • Ensure compliance with all safety regulations.
  • Complete direct patient care as required.
  • Actively participate in the weekly Crisis Management meeting.
  • Regularly review medical content completed by Crisis frontline nurse and CMA staff by completing/overseeing Quality Audits.
  • Make recommendations to Quality and Training Manager on requested trainings to improve processes, efficiency, and operations.
  • Complete discipline as needed for Nursing staff and other crisis staff when requested by another Manager.
  • Work collaboratively with other Crisis Managers to ensure goals of the Crisis Continuum are met.
  • Work in rotation as Administrator on Call for Crisis.
  • Review and provide recommendations after all incident reviews.
  • Understand and monitor medication use and outcomes for all crisis patients.
  • Perform other duties as assigned.
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