Nurse Manager, RN-Medicine Step Down-Mount Sinai Hospital-Full Time-Days-

Mount Sinai Health Systems•New York, NY

19d•$140,001 - $177,586

About The Position

The Nurse Manager (NM) manages nursing practice and operations for a designated unit or service setting, including clinical nursing practice, staff recruitment and retention, labor relations, supply chain and budget, daily staffing, employee performance evaluation, quality improvement, staff education, medical record documentation, regulatory compliance, and patient safety plans. The Nurse Manager collaborates with multiple professionals to coordinate patient care from admission through discharge, as appropriate to the setting. Working closely with the Nursing Director, unit Dyad partner, and staff, the NM helps ensure high standards of patient care and responsiveness to patient, family, and organizational needs. The role provides clinical and administrative leadership across assigned inpatient units and/or ambulatory practice areas. It supports patient-centered care, quality and safety improvement, operational excellence, workforce management, regulatory compliance, staff development, and shared decision-making. The Nurse Manager also serves as a professional role model and contributes to nursing practice through evidence-based care, education, and professional leadership.

Requirements

Bachelor of Science with a major in nursing is required.
Current New York State registered nurse license and registration.
BLS certification through the American Heart Association.
ACLS certification is required.
Relevant clinical competence in the assigned area of nursing practice.

Nice To Haves

Master’s degree in nursing or a health-related field preferred.
3–5 years of nursing clinical care with Charge Nurse or supervisory experience preferred.
Board certification in a clinical specialty or leadership preferred.

Responsibilities

Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Modified Primary Nursing care delivery model.
Role model, integrate, validate, and assess staff competency in Hourly Care Checks; provide feedback and conduct patient and staff rounding.
Communicate patient experience and staff engagement information, develop action plans, collaborate with physician dyads, and address patient concerns through timely follow-up and service recovery.
Facilitate patient-centered care processes, shift communication huddles, interdisciplinary rounds, transition planning, and discharge coordination.
Collaborate with physicians, nursing, case management, OT/PT, pharmacy, and ancillary services to address patient outcomes and barriers to safe, timely discharge.
Communicate patient experience scores and benchmarks, identify performance indicators, and oversee improvement using the Story Board process and Data Management Board.
Plan and lead a safe, therapeutic, efficient, patient-centered care environment across applicable care settings.
Investigate practice and operational variances, participate in root cause analysis and Patient Safety Solutions processes, and implement corrective actions.
Monitor quality, safety, throughput, length-of-stay, and discharge metrics; lead quality improvement initiatives using Lean methods, Daily Management Boards, and high-reliability principles.
Foster a fair and open Just Culture, respond to safety escalations, monitor clinical documentation, and ensure compliance with quality, safety, competency, and regulatory requirements.
Support implementation of departmental mission, vision, goals, and objectives and provide administrative and clinical oversight of staffing, patient flow, support services, resource use, and financial stewardship.
Ensure compliance with staffing regulations, collective bargaining agreements, staffing standards, and applicable regulatory and accreditation requirements.
Work with the Center-led Staffing Department to meet staffing grids and optimize workforce deployment; monitor staffing trends and implement data-driven recommendations.
Lead recruitment and retention, workforce planning, position control, and labor management strategies; manage unit salary and supply budgets and capital equipment allocation.
Monitor the availability and maintenance of nursing equipment and supplies and maintain patient and employee confidentiality.
Evaluate staff performance, mentor, coach, counsel, and discipline employees as needed; participate in probationary evaluations and complete annual appraisals and performance improvement plans.
Interpret and implement collective bargaining agreements and system and hospital policies; participate in disciplinary activities and respond to protests of assignment according to applicable agreements.
Ensure staff orientation, weekly progress reporting, annual competencies, and competency planning; conduct staff meetings and maintain meeting minutes.
Recognize staff contributions, facilitate organizational change, and lead shared governance and staff engagement structures.
Serve as a clinical leader and professional role model; support an environment of care, ethical decision-making, scholarship, lifelong learning, innovation, evidence-based practice, and professional development.
Serve as a preceptor for new leadership staff and students and participate in professional organizations, nursing committees, and clinical service initiatives.