Nurse Manager - Med Surg

Community Health Systems Professional Services Corporation•Flowood, MS

About The Position

The Manager, Medical/Surgical oversees the daily operations of the Med/Surg unit, ensuring high-quality patient care, staff engagement, and operational efficiency. The role supervises nursing care delivery, implements quality improvement initiatives, and drives departmental performance in alignment with organizational goals. The Manager fosters collaboration, promotes professional development, and ensures compliance with regulatory standards to support exceptional patient outcomes and staff satisfaction. The role includes leading staff and managing schedules, performance evaluations, departmental budgets, policies, procedures, and protocols. It also involves monitoring performance and expenditures, evaluating new technologies, supporting regulatory compliance and accreditation activities, and coordinating with leadership teams to improve service delivery. The Manager may work in a staff role when required and must fulfill the duties and competencies established for that role. The position requires an Associate Degree in Nursing and RN state or compact-state licensure, along with current BLS certification from an approved issuer. A bachelor's degree or higher and prior leadership experience are preferred. Applicants must be authorized to work in the United States; immigration sponsorship is not available now or in the future.

Requirements

Associate Degree in Nursing.
2–4 years of experience in a closely related field.
Registered Nurse (RN) state licensure and/or compact-state licensure.
Basic Life Support (BLS) certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Strong organizational and time-management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
Must be authorized to work in the U.S. for any employer; immigration sponsorship is not available now or in the future.

Nice To Haves

Bachelor's degree or higher.
2–4 years of previous leadership experience.

Responsibilities

Supervise and evaluate nursing care delivery, ensuring adherence to evidence-based practices and organizational standards.
Lead quality improvement initiatives, using data to identify opportunities and implement changes that improve patient safety and satisfaction.
Develop and implement tactical action plans to achieve departmental and organizational goals, with accountability and measurable results.
Facilitate interdisciplinary collaboration to resolve issues, optimize workflows, and support development of programs or services.
Monitor departmental performance metrics, including patient outcomes, employee engagement, and financial targets, and implement corrective actions as needed.
Manage daily operations, including resource allocation, scheduling, and budgeting.
Perform case reviews, address patient concerns, and resolve escalated issues.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to ensure effective use of resources and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback on performance and development.
Develop and manage the departmental budget and monitor expenditures to support cost-effective operations while maintaining service quality.
Evaluate and implement new technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure compliance with relevant regulatory bodies and, as applicable, oversee accreditation processes.
Participate in audits, inspections, and accreditation processes as applicable.
Follow established quality control practices to ensure accuracy, consistency, and safety.
Work closely with leadership teams to coordinate and improve service delivery.
Stay up to date with industry advancements, technologies, and regulatory changes.
When required, work in a staff role and fulfill its duties and established competencies.
Maintain regular and reliable attendance and comply with all policies and standards.
Perform other duties as assigned.