Nurse Manager - Inpatient and Outpatient Wound

Saint Luke's Health System•Lee's Summit, MO
•Hybrid

About The Position

Saint Luke's is seeking a Wound Care Nurse Manager to serve Saint Luke's East and Saint Luke's South. This role provides support for day-to-day operations, including scheduling, outreach, and assignments. The Nurse Manager acts as the main contact for the interdisciplinary team, responsible for training and oversight of new hires and ongoing staff, including Nurses, Medical Assistants, and office staff. This position collaborates with the Director of Patient Care Services on the Wound Care Program, analyzing reviews, metric data, and chart audits to identify improvement opportunities. The role also involves contributing to the clinical, quality, and financial outcomes of the facilities, interfacing with health plan contacts, and assisting with strategy and process development. The Nurse Manager ensures proper documentation, monitors performance data, and manages medical supply needs, staff PTO, and provider schedules. Maintaining quality of services through audits and education, and ensuring HIPAA compliance are also key responsibilities.

Requirements

  • RN MO and KS required
  • BLS required
  • 2 years applicable experience required
  • 5+ years of clinical practice in a hospital, clinic, home care, or nursing home setting
  • 2-3 years of increasing supervisory or management experience in a health care setting
  • Associate Degree - Nursing

Nice To Haves

  • Wound care experience preferred
  • Wound and/or Ostomy certification preferred

Responsibilities

  • Provide operational support for the Director of Patient Care Services
  • Ensures an atmosphere of open communication, teamwork, and empowerment to make informed decisions
  • Collaborates with Director of Patient Care Services over the Wound Care Program in analyzing reviews, metric data, and chart audits and uses that information to identify opportunities for improvement
  • Collaborates with Director on overall budget for Care Management
  • Oversees Saint Luke’s Wound Care position control and hiring of new staff
  • Contributes to the clinical, quality and financial outcomes of Saint Luke's East and Saint Luke's South
  • Interface/collaborate with contracted health plan contacts on patients referred to Saint Luke’s Wound Care program
  • Assist with strategy and process development, and implementation, including measurement of outcomes
  • Assures proper documentation is completed by providers and staff
  • Monitor Daily Dashboard and other performance and operational reporting to take appropriate action based on the data
  • Assist Referral Specialist to schedule urgent visits for providers from on-call and during business hours
  • Represent Saint Luke’s East and South at provider, vendor, facility and health plan meetings as assigned/requested
  • Ensure ordering and maintenance of all medical supply needs
  • Maintain staff PTO to ensure adequate staffing
  • Maintain on-call schedules/calendars for Providers and NPs
  • Maintain Provider schedules for meetings, PTO etc.
  • Maintain quality of services through audits and education
  • Maintain HIPAA compliance as it relates to member care
  • Other duties as assigned

Benefits

  • We believe in work/life balance.
  • We are dedicated to innovation and always looking for ways to improve.
  • We believe in creating a collaborative environment where all voices are heard.
  • We are here for you and will support you in achieving your goals.
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