Nurse Manager, Emergency & Critical Care

Ethos Veterinary Health•Boulder, CO

1d•$85,000 - $90,000•Onsite

About The Position

CASE is entering its next chapter with a change in Leadership. We're intentionally building a culture where people feel supported, respected, and empowered to grow. It's an exciting opportunity for someone who wants to help shape what comes next. In this role, you will oversee key hospital operations, manage staffing and schedules, coach and develop nursing team members, delegate responsibilities, and actively contribute to patient care to ensure compassionate, high-quality treatment and accurate medical documentation. This position provides leadership and oversight for the Emergency, ICU, and Critical Care departments, fostering operational excellence and exceptional patient outcomes. Located in Boulder, Colorado, Colorado Animal Specialty & Emergency (CASE) is a state-of-the-art, 35,000+ square-foot specialty and emergency hospital providing advanced care across multiple specialties and 24/7 emergency services. Our collaborative team includes board-certified specialists, experienced technicians, and dedicated support staff who are committed to delivering exceptional patient care while fostering a culture of teamwork, learning, and professional growth.

Requirements

Associate's degree (A. A.) in animal technology or Bachelor’s preferred along with current technical certification (RVT, CVT, LVT, CVA)
Relevant experience or equivalent combination of education and experience will be considered
At least 5 years of experience working in veterinary clinical role
At least 2 years of full-time work experience in a leadership role (lead, supervisor, manager)
Culture builders—team players eager to promote trust, collaboration, and a positive work environment
Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience
Fluent English skills (speaking & reading) are required for the role

Nice To Haves

Fluency in multiple languages a plus

Responsibilities

Oversee key hospital operations
Manage staffing and schedules
Coach and develop nursing team members
Delegate responsibilities
Actively contribute to patient care to ensure compassionate, high-quality treatment and accurate medical documentation
Provide leadership and oversight for the Emergency, ICU, and Critical Care departments
Foster operational excellence and exceptional patient outcomes
Serve as a positive role model and mentor for employees
Hold regular one-on-ones with supervisors and staff; track and document performance
Oversee annual performance appraisals, raises, and disciplinary actions in partnership with leadership/HR
Facilitate departmental, leadership, and managerial meetings
Create and manage staff schedules, ensuring adequate coverage and workflow efficiency
Approve timesheets, PTO, and process payroll
Address attendance/punctuality concerns and arrange coverage for absences
Support recruiting: post jobs, interview candidates, oversee working interviews, extend offers, and coordinate onboarding/offboarding
Review and update protocols, training manuals, and job descriptions
Collaborate with managers and education teams to deliver consistent training programs
Address client concerns, de-escalating when possible or escalating as needed
Gather real-time feedback from doctors on workflows and patient care
Maintain accurate employee records, forms, and documentation
Track departmental goals, common errors, and KPIs to drive process improvements