NURSE EDUCATOR

C2Q Health Solutions • New York, NY

6d • $120,000 - $130,000 • Hybrid

About The Position

The Nurse Educator serves as a clinical education Subject Matter Expert (SME) responsible for developing, coordinating, and conducting clinical and interdisciplinary training programs to support staff competency, regulatory compliance, operational excellence, and quality participant care. This role partners with organizational leadership and SMEs to develop standardized educational programs, assess training effectiveness, and support ongoing professional development across the continuum of care. The Nurse Educator is also expected to maintain current operational knowledge of nursing workflows, home care responsibilities, clinical documentation, and organizational systems through periodic field visits and participant home visits to effectively train, support, and guide clinical staff.

Requirements

• Bachelor of Sciences in Nursing
• Minimum of five (5+) years of experience conducting training classes or as an Education Coordinator in a healthcare facility.
• Experience designing and facilitating training/learning solutions/sessions based on adult learning principles is required.
• Minimum of one (1) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring.
• Current active and unrestricted license in NYS as a Registered Nurse, required.
• Be legally authorized (for example, currently licensed, registered, or certified if applicable) to practice in the State in which the healthcare professional will perform the function.
• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
• Must have excellent written and presentation skills.
• Polished presentation skills, strong oral and written communication skills and fully bilingual (English/Spanish).
• Advanced proficiency in the Microsoft suite of products (i.e., PowerPoint, Excel, Outlook and Word) and other presentation software.
• Familiarity with Learning Management Systems (Relias is a plus).
• Ability to work with multiple tasks with minimum supervision.
• Capacity to achieve results according to plan ensuring the expected quality.
• Excellent organization capacity to define priorities, meet deadlines, and flexible change.
• Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management, and status reports.
• Must demonstrate leadership, logic, and reasoning skills.
• Standing – Duration of up to 6 hours a day.
• Sitting/Stationary positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc.
• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.
• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas
• Position requires the individual to be able to travel, and walk between sites/locations and work areas throughout the day.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.)
• Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy.
• Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.
• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Nice To Haves

• Master's Degree, preferred.
• Experience in facilitating, assessing and analyzing development needs in a person, team or organization and identifying and designing engaging learning solutions when applicable is desirable.

Responsibilities

• Develop, coordinate, and conduct orientation programs, mandatory in-services, continuing education, competency assessments, and ongoing educational activities for clinical and interdisciplinary staff.
• Serve as a clinical education SME by providing guidance and education related to clinical workflows, documentation standards, EMR utilization, organizational policies, regulatory requirements, infection control, and evidence-based practices.
• Evaluate the competency and performance of newly hired nursing staff during and after orientation; provide additional training recommendations and feedback regarding readiness for independent practice.
• Conduct field visits and periodic participant home visits independently and alongside nursing staff to assess competencies, observe workflows, and provide real-time education and clinical support.
• Collaborate with Clinical Management to carry a limited caseload on days without training to maintain current operational knowledge and proficiency.
• Maintain current knowledge of organizational clinical systems, documentation processes, operational workflows, and home care practices to effectively support staff training and respond to clinical and operational questions.
• Identify educational gaps, operational challenges, and opportunities for process improvement through staff observations, audits, and field activities; communicate findings and recommendations to leadership as appropriate.
• Collaborate with operational, clinical, quality, compliance, and interdisciplinary teams to develop, standardize, and maintain educational materials, policies, procedures, workflows, and training programs.
• Participate in Quality Assessment and Performance Improvement activities, including chart audits, environmental safety reviews, infection control initiatives, competency evaluations, and special projects.
• Maintain records related to educational activities, staff attendance, competency validations, and required training compliance.
• Assist with recruitment activities for nursing staff, including interviewing and evaluating candidates as requested.
• Participate as an active member of the Interdisciplinary Team (IDT) and support organizational committees, initiatives, and special assignments as required.
• Perform all duties within the scope of licensure, organizational policies, and regulatory requirements.
• Only act within the scope of the individual’s authority to practice.
• Meet a standardized set of competencies for the specific position description established by the PACE organization before working independently.
• Acting member of the IDT.
• Evaluate, monitor, and coach newly hired clinical staff throughout the orientation and training period to assess clinical competency, professionalism, adherence to organizational standards, and readiness for independent practice.
• Serve as the primary training point of contact for new hires during orientation by providing ongoing guidance, feedback, coaching, and performance-related support throughout the onboarding process.
• Provide recommendations to leadership regarding successful completion of orientation, extension of training, additional coaching needs, or termination of employment based on performance, competency, behavioral concerns, or failure to meet organizational standards.
• Document and communicate performance concerns, competency deficiencies, training progress, and corrective action recommendations identified during orientation, field visits, competency assessments, and ongoing educational activities.
• Conduct clinical competency evaluations and field observations to ensure compliance with organizational policies, clinical protocols, regulatory requirements, documentation standards, and participant care expectations.
• Recommend corrective actions, retraining plans, and initiation of disciplinary processes when staff fail to follow established clinical protocols, documentation requirements, safety standards, or organizational expectations.
• Collaborate with operational leadership, Human Resources, and Clinical leadership regarding employee performance concerns, competency deficiencies, remediation plans, and disciplinary recommendations as appropriate.

Benefits

• We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level