NURSE COORDINATOR II - Neonatal ICU (NICU)

Cook CountyChicago, IL

About The Position

The Nurse Coordinator II oversees all aspects of patient care within Neonatal Intensive Care Unit (NICU) on a 24-hour basis, by evaluating, directing, and supervising all activities of the nursing staff. This position has first line responsibility for clinical and personnel management, patient care, budgeting and quality service delivery for the unit.

Requirements

  • Bachelor's of Science in Nursing (BSN) from a school of nursing (must provide official transcripts at time of interview)
  • Licensed as a Registered Professional Nurse in the State of Illinois (must provide proof at time of interview)
  • Five (5) years of nursing experience within Neonatal Intensive Care Unit
  • Two (2) years of experience in nursing supervision or experience as a charge nurse
  • Current Neonatal Pulmonary Resuscitation card (NRP) or be able to obtain within 60 days of hire.
  • Current Basic Life Support (BLS) certification (must provide proof at time of interview)
  • Demonstrates skill in staffing and the management of nursing personnel
  • Demonstrates good judgment in the selection of new staff members using appropriate interview techniques
  • Thorough knowledge of the job description and key requirements for each position on the unit; holds subordinates accountable for responsibilities inherent in their position, at all times
  • Demonstrates skill in the coordination and the management of patient care unit
  • Thorough knowledge of the Hospital and Nursing Department's mission, philosophy, goals, objectives, policies, and procedures
  • Demonstrates understanding of the current requirements of accrediting agencies [Illinois Department of Public Health (IDPH), Joint Commission on Accreditation of Healthcare Organizations (JACHO)]
  • Thorough knowledge of safety policies and procedures
  • Ability to maintain all unit equipment in proper working condition
  • Thorough knowledge of expected staff response in hospital emergency, fire, and demonstrates the ability to direct the activities of the nursing unit in the event of an emergency situation of patient evacuation
  • Strong interpersonal skills to interact with staff, patients, hospital staff, patient families
  • Excellent oral, verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
  • Strong leadership and project management skills
  • Ability to articulate in a clear and professional manner when presenting and demonstrating techniques
  • Analytical, organizational, problem-solving, critical thinking, and resolution skills
  • Ability to prioritize, plan, and organize projects and tasks
  • Ability to multi-task and meet deadlines in a fast paced and stressful environment
  • Ability to adhere to department policies and standards utilizing best practices
  • Ability to maintain a professional demeanor and composure when challenged
  • Ability to function autonomously and as a team member in a multidisciplinary team for long periods of time
  • Demonstrates attention to detail, accuracy and precision

Nice To Haves

  • Master's or higher-level degree in Nursing, Business or Healthcare Administration from an accredited college or university
  • Bi-lingual

Responsibilities

  • Collaborates with Nursing Divisional Director to develop nursing care standards ensuring patient care in NICU is delivered within hospital established service standards, regulatory and professional standards of care.
  • Monitors compliance with standards of care established for neonatal intensive care patients by conducting patient observations, reviewing verbal reports and written documentation. Where necessary, develops an action plan to increase compliance and implement corrective actions.
  • Develops and implements an effective operating plan for the delivery of nursing care within the designated critical care or intensive care nursing unit. The requirements for delivery of care in such a unit call for extreme attention and responsiveness in all areas of patient care including patient assessment, delivery of life saving medication, and the operation of life sustaining equipment.
  • Develops long-term unit staffing schedules to ensure adequate daily coverage in accordance with the NICU staffing needs.
  • Holds primary responsibility for hiring, training, and disciplinary actions of NICU nursing staff.
  • Sets clear performance expectations for unit nursing staff and provides necessary information and tools to achieve desired performance. Provides daily guidance to staff regarding patient care.
  • Identifies staff development needs and works with nursing education department or outside sources to provide nurses with continuous education and opportunity for growth and development.
  • Ensures all nursing staff meets requisite credential and licensure requirements.
  • Maintains clinical expertise and participates in nursing care activities to assess patient care delivered by nursing staff and to evaluate overall effectiveness in meeting care and treatment goals.
  • Ensures nursing staff follows accurate and complete documentation procedures at all times.
  • Gathers and reports on measures of performance for the unit including LOS, agency and overtime costs, vacancy and turnover rates.
  • Completes required quality assessment and performance improvement reports for the unit.
  • Develops and implements corrective action plans.
  • Maintains a safe, culturally sensitive, and caring patient environment that is reflective of Stroger Hospital standards, as well as patient and family expectations.
  • Demonstrates and promotes awareness of patient care rights; serves as patient advocate.
  • Coordinates efforts of ancillary health services to ensure continuity of patient care and positive communication with all hospital staff.
  • Works with appropriate departments to ensure proper maintenance of unit medical equipment including life sustaining equipment.
  • Prepares and monitors unit personnel, supply, and equipment budgets to ensure expenses are maintained within budgetary guidelines.
  • Performs other related duties as required.
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