Nurse-Case Management

Veterans Health Administration • Boise, ID

11h • Onsite

About The Position

The Case Management Registered Nurse coordinates complex Veteran care across inpatient, outpatient, and community settings. The role assesses needs, develops care plans, supports self-management, and facilitates safe transitions. It leads interdisciplinary collaboration, patient advocacy, staff education, and evidence-based improvements, and evaluates program outcomes to promote efficient resource use and improve quality, safety, access, and patient experience beyond the immediate practice setting and across services.

The RN provides patient management, care coordination, and discharge or disposition planning for inpatient and outpatient settings. The nurse assists Veterans, families, and caregivers in accessing appropriate services for complex health care needs, including acute, chronic, multiple, catastrophic, or life-threatening illnesses, combat stress, traumatic brain injury residuals, community adjustment, addictions, and other health problems. The position coordinates care with providers across levels and sites, addresses psychosocial, nursing, and medical needs through interdisciplinary practice, and evaluates care and outcomes for timely and appropriate services.

The nurse collaborates on developing, implementing, evaluating, and revising policies, procedures, and guidelines. The role demonstrates leadership that improves care for groups of patients; provides constructive feedback and shares case management knowledge with colleagues; fosters a safe, supportive environment for professional development; evaluates outcomes of evidence-based decisions and practice changes; and is responsible for documented, broad, complex case management outcomes at the program or service level.

The work schedule is 8:00 a.m.–4:30 p.m., Monday through Friday. The position is not eligible for compressed or flexible scheduling, telework, or virtual work. Relocation and recruitment incentives are not offered, and permanent change of station is not authorized.

Requirements

• Graduate from an appropriately accredited school of professional nursing, or meet an expressly described qualifying education pathway for nursing graduates.
• Hold current, full, active, and unrestricted professional nurse registration in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Demonstrate proficiency in written and spoken English for direct patient care.
• Meet the education, experience, and dimension criteria for the assigned grade and level; requirements vary by grade and may include an ADN or nursing diploma, BSN, MSN, a related master's degree, or a doctorate, and specified professional or specialized nursing experience.
• U.S. citizenship is required, except that non-citizens may be appointed when recruiting qualified citizens is not possible under VA policy.
• Selected applicants must pass a pre-employment physical evaluation and applicable background/security investigation, and applicants tentatively selected for testing-designated positions must complete urinalysis screening.
• Participation in the seasonal influenza vaccination program is required for VA health care personnel.
• Complete the online onboarding process and all application requirements stated in the announcement.
• Males born after December 31, 1959, must meet Selective Service registration requirements.
• Preferred experience is five years of nursing experience with various patient populations, including inpatient care.

Nice To Haves

• Five years of nursing experience with various patient populations, including inpatient care.

Responsibilities

• Provide patient management, care coordination, and discharge or disposition planning for inpatient and outpatient settings.
• Help Veterans, family members, and caregivers access appropriate options and services for complex health care needs.
• Coordinate care with multiple providers across levels and sites of care.
• Address patients’ and families’ psychosocial, nursing, and medical needs through interdisciplinary patient care management.
• Evaluate care and outcomes to ensure services are timely and appropriate.
• Collaborate in developing, implementing, evaluating, and revising policies, procedures, and guidelines.
• Demonstrate leadership that improves care for groups of patients.
• Provide peers with constructive feedback and share case management knowledge with colleagues and other nurses.
• Foster a safe and supportive environment for health care professionals’ development.
• Evaluate outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
• Document and be accountable for broad and complex case management outcomes at the program or service level.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year, consisting of 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k) contributions of up to 5%.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree