Nurse Aide I & Clinical Secretary, Emergency Department
About The Position
The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.
Requirements
- Nurse Aide I Required
- High School Diploma or Equivalent Required
Nice To Haves
- 1 Year Healthcare Preferred
Responsibilities
- Provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery.
- Delivers patient care under the direction of the Registered Nurse, supporting WakeMed's Patient & Family Centered Care (PFCC) model.
- Listens to and honors patient and family perspectives and choices.
- Communicates and shares complete and unbiased information with patients and families in ways that are affirming and useful.
- Encourages and supports patients and families in participating in care and decision-making at the level they choose.
- Collaborates with patients and families in the delivery of care.
- Understands the needs of the organization and supports the mission, vision, values, and aspirational goals.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
